Communications Engineer Job Description

Communications Engineer Duties and Responsibilities

Communications Engineer job description should contain a variety of functions and roles including:

• Propose innovative communication solutions.
• Install, maintain and support the organisation’s communication networks within the organisation and/or between organisations as necessary.
• Plan and deploy solutions, document procedures and coordinate systems software and hardware activities with local and remote team members.
• Establish and continue operational best practices and standard operating procedures for deployment, support, and management (monitoring, maintenance, etc.).
• Engage in activities as required, such as developing documents, testing configurations and patches, and planning deployments.
• Interface with technology vendors for equipment servicing, training, warranty and routine maintenance.
• Initiate the procurement process for the approved project, participate to technical evaluation committee and follow up the process.
• Provide training and technical guidance to colleagues and other teams.
• Design, plan, implement, configure, test and operate communication infrastructure and services that include audio, web and video conferencing, streaming, recording, video on demand, sharing content and integration with other business applications.
• Evaluate new technologies to recommend future direction.
• Attending conferences and seminars to network and keep up to date with the latest developments in the sector;
• Arranging process meetings;
• Rewriting or modifying processes to ensure all aspects of the service run smoothly and to schedule.
• Liaising with internal and external customers;
• Finding creative solutions to the challenges of network design, mobile communications, data service requirements, and internet and network signalling protocols;
• Testing theoretical designs;
• Working to tight timescales as part of a high-performing team;
• Carrying out site surveys;
• Traveling to meet suppliers, customers and colleagues based in other offices;
• Negotiating product requirements with customers;
• Analyzing and interpreting data to inform your work;

Communications Engineer Requirements / Skills / Qualifications

Communications Engineer job description should include these common skills and qualifications:

•  A degree in Computer Science, Telecommunications or similar field.
• Relevant industry experience.
• Ability to build and maintain rapport with all users at different levels of the organisation, across Complexes, Divisions and Departments.
• Excellent interpersonal skills coupled with a collaborative style
• Excellent problem solving and troubleshooting skills; ability to triage effectively under pressure.
• Good organizational skills with the ability to prioritize and multi-task.
• Ability to work effectively both independently and within a team.
• Have the ability to effectively transfer and exchange information.
• Have the ability to develop work plan, define priorities and monitor work progress.
• Effective communication
• Competences in the use of standard technology packages (word, excel, outlook, Power Point, MS Projects, etc…).
• Working knowledge at Voice and Video standards: SIP, H323, MGW, SBC, ISDN/ PSTN lines configuration and GSM-Gateway, Cisco Voice Gateways/Skype for Business/ VoIP/ Windows/Linux Server operating system environment, implementation and support.
• Working knowledge of network function virtualization, network automation, data center virtualization and firewalls.
• Proven experience in Polycom Real Presence and Skype for Business project management, implementation and operation.
• Dynamic and self-motivated to provide better services to the users
• Proven experience in configuration and troubleshooting  VoIP and video standards, essentially SIP, SDP, H323, RTP, RTCP, TLS Experience in designing and implementing IT Services

As a hiring manager, recruiting an ideal Communications Engineer starts with crafting a good job description. Use this Communications Engineer job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Communications Engineer may also reference it in preparation for the interview.