The role and function of a Customer Service Manager includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Manager duties and responsibilities. Job functions for specific Customer Service Manager roles may vary, depending on the industry and type of employer.
Customer Service Associate job description
Customer Service Representative job description
Field Service Representative job description
Customer Service Executive job description
Call Center Representative job description
Customer Relationship Manager job description
Customer Success Manager job description
Customer Experience Officer job description
Call Center Customer Service Representative job description
Front Desk Representative job description
Relationship Manager job description
Guest Relations Manager job description
IT Help Desk Technician job description
Help Desk Specialist job description
Client Services Manager job description
Customer Service Officer job description
Customer Support Executive job description
Customer Service Consultant job description