Hewlett
Packard Company provides equal employment opportunity to any employee
or applicant without regard to sex, gender, color, race, ethnicity,
religion, creed, national origin, ancestry,
citizenship, age, marital
status, sexual orientation, gender identity and expression, physical or
mental disability, medical condition, pregnancy, protected veteran
status, uniformed service status, familial status, genetic information,
political affiliation, or any other characteristic protected by federal,
state, or local law.
Job Title: Country Support Manager
Job description
In
the highly competitive PC and Printer market where after sales support
excellence is a major sales differentiator, Customer Services and
Support (CSS) EMEA develops, manages and supplies Warranty and Services
Support Services to HP Inc. EMEA Customers by delivering a superior
Customer Experience at a competitive cost. Services and Support is
delivered through the channel (distributors, retailers or Service One
partners) or by HP Suppliers. Customers can contact HP directly through
the HP Contact Centre or go directly to a repair partner. Alternatively
customers can get indirect support by going through retailers or
distributors. A fundamental objective is to support the sales team to
grow service and hardware sales through excellent service and support
delivery.
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