Current Vacancies at United Bank for Africa Plc (UBA)

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United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

 

 

Job Title: SME Channel Solutions & Transaction Services Personnel

Location: Nigeria

Job Objective(s)

• Channel roll out across Nigeria and ROA markets
• Drive prioritization of new development / client specific asks
• Drive and monitor Channel performance by tracking Channel P&L, electronic conversion/ penetration, utilisation and cross sell
• Actively promote strategic ERP integration (SAP, Oracle & SWIFTnet) to drive client stickiness
• Drive and Monitor channel utilization (e-ratio), penetration and reduce dormancy for the respective markets
• Identify opportunities to develop channel functionality of value add to clients including requirement gathering, business case creation, prioritization, execution & commercialization
• Manage channel releases and commercialization via reviewing of functional specification, support and participation in testing and conduct training
• Joint responsibility with Sales for developing, improving and leveraging senior client contacts within key local accounts with a primary focus on Transaction Banking products with a view to expand cross-sell
• Understand the needs of customers and prospects, and implement structures and solutions to meet these needs
• Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition

Minimum Education Qualifications

• Minimum education level -First Degree

Previous Work Experience Requirements:

• Two years relevant work experience

Skills required:

• Interpersonal Skills
• Negotiation skills
• Customer service orientation
• Strategic thinking
• Communication skills (written and oral)
• Cost management

Knowledge:

• Basic banking operations, policies and procedures
• Knowledge of Product Deployment Processes including regulatory requirements
• Good understanding of emerging Financial technology trends and use cases
• Deep understanding of the Technology Stack that drives Channels Business
• Good Digital Banking and Payments product knowledge
• Wide knowledge of Market Practices and Transaction Banking dynamics across the geographies under coverage

Interested and qualified candidates should:
Click here to apply

 

 

 

Job Title: Team Member, Enterprise Applications Support

Location: Nigeria

Job Objective(s)

• Documentation of Enterprise architecture baseline
• Process optimization
• Project Delivery Effectiveness
• Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
• Issue Closure within TAT
• Adhoc

Minimum Education Qualifications

• First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information Systems component
• A second degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential

Previous Work Experience Requirements:

• 2 years relevant experience within a technology intensive environment (Financial Services, Telecommunications, etc) for BO

Skills required:

• Applications support (ASUP L2)
• IT Operations (ITOP L2)
• Problem management (PBMG L3)
• Information security (SCTY L3
• Service level management (SLMO L2)
• Configuration management (CFMG L3)
• Change management (CHMG L3)
• Release and deployment (RELM L3
• Supplier relationship management (SURE L2
• Learning & development management (ETMG L3)
• IT estate management (DCMA L3)

Knowledge:

• Change management experience gained within a large / complex operational business environment
• Product Knowledge and Experience
• Deep understanding of Customer Experience and the emerging trends, strategies and capabilities across all channels
• Ability to optimize or redesign process flows to meet project requirements

Interested and qualified candidates should:
Click here to apply

 

 

 

Job Title: Team Lead, Digital Marketing

Location: Nigeria

Job Objective(s)

• Achievement of PBT and AUC target
• Grow existing business
• Generate new businesses
• Drive RSA PIN counts
• Activate dormant employers
• Create active impressions to drive engagements on social media platforms
• Develop Top-of-Mind Awareness contents and videos for campaigns for social media platforms
• Develop graphics for campaigns on social media platforms
• Achieve zero negative press
• Drive traffic to website
• Establish presence on electronic platforms

Minimum Education Qualifications

• First Degree in any field
• Masters’ Degree or a Professional qualification will be an advantage

Previous Work Experience Requirements:

• Minimum of 5 years’ experience in digital marketing

Skills required:

• Sound Oral and Written Communication Skills
• Good Analytical/Problem solving skills
• General Administration and Coordination skills
• Good Leadership/Coaching and Supervisory Skills
• Good Interpersonal skills
• Capacity for working within deadlines
• Good Initiative and Proactiveness
• Responsiveness and Adaptiveness
• Strong Personality. Being Firm and Assertive
• Multitasking and Time Management
• Team Building/Conflict Management Skills

Knowledge:

• Sound knowledge of Pension Operations
• Good Understanding of the PFC’s Systems and Applications e.g., NAV and Web Portal
• Good Knowledge of Microsoft Office and Digital Marketing tools
• Good Understanding of PenCom guidelines and Regulatory Requirements

Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.

 

 

 

Job Title: Chief Information Officer

Location: Nigeria

Job Objective(s)

• Set objectives and strategy of the Information Technology Department
• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
• Design and customize technological systems and platforms to improve customer experience
• Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
• Oversees the technological infrastructure (Network and Computer systems) in the organization to ensure optimal performance
• Direct and organize IT related projects
• Monitor changes and advancements in technology to discover ways the Company would gain competitive advantage
• Analyze the costs, value and risks of information technology to advise Management and suggest required actions.

Minimum Education Qualifications

• First Degree in Computer Science, Engineering etc or relevant discipline
• Master’s Degree or any relevant certification is an added advantage
• ITIL Certified Expert also an added advantage

Previous Work Experience Requirements:

• Minimum of 10 years’ experience in financial services, including Banking and Pensions
• Proven experience as a CIO or similar managerial role
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation
• Solid understanding of data analysis, budgeting, and business operations
• Analytical and problem-solving capabilities
• Excellent organizational, interpersonal, communications and leadership skills.

Skills Required:

• Sound Oral and Written Communication Skills
• Good Analytical/Problem solving skills
• General Administration and Coordination skills
• Good Leadership/Coaching and Supervisory Skills
• Good Interpersonal skills
• Capacity for working within deadline
• Ability for good initiative and proactiveness
• Ability to quickly adapt to new process
• Strong Personality. Being Firm and Assertive
• Capacity to Manage and absorb pressure
• Team Building/Conflict Management Skills.

Knowledge:

• Sound knowledge of financial services, including Banking and Pensions
• Good knowledge of the company’s Policies, Product Manuals, and procedures
• Good Understanding of the company’s Systems and Applications e.g., NAV, Finacle, U-direct
• Good Knowledge of Microsoft Office
• Good Understanding of PENCOM guidelines and Regulatory Requirements.

Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.

 

 

 

Job Title: Team Member, Enterprise Integration

Location: Nigeria

Job Objective(s)

• Implementation of process automation, leveraging on integration technologies based on the Enterprise Service Oriented Architecture Framework
• Implementation of SLA and Notification Services for process and service monitoring
• Orchestration technology implementation, administration and customization
• Implementation of Business Activity Monitoring with performance indicators and dashboards for services
• Solution design and analysis for process integration
• Provide final Level support on middleware and service integrations
• Provide 3rd level support for platform based solutions under purview before final escalation to vendor/OEM
• Perform other duties as maybe assigned by the Department Head, Workflow Automation and Enterprise Integration and the Unit Head, Enterprise Integration

Minimum Education Qualifications

• Bachelor's Degree - Graduate Degree (BSc. BEng, B-Tech)

Previous Work Experience Requirements:

• At least 3+ years of technical experience or as an architect/programmer in the following technologies
• Collaboration technologies (Microsoft Office SharePoint Server 2007/2010/2013, Visual Studio Team System 2005/2008 and/or Team Foundation Server 2010)
• Workflow Technologies (OOB SharePoint 2007/2010 Workflow, Microsoft InfoPath 2007/2010 with Microsoft SharePoint Designer 2007/2010, Microsoft Visual Studio Workflow Development)

Skills required:

• Systems development management (DLMG L6)
• Team Foundation Server for SDLC Management.
• Software development process improvement (SPIM L6)
• Methods and tools (METL L5)
• Systems design (DESN L4)
• Solutions architecture (ARCH L5)
• Process Integration (PIN L4)
• Innovation (INOV L5)
• Research (RSCH L3)
• Technical Specialism (TECH L4)
• C descendant Languages: ASP and/or C++ and/or C#, XML and/or REST, Web Services
• Programming/software development (PROG L5)
• Business Analysis (BUAN L4)
• Application Support (ASUP L5)
• Release and deployment (RELM L4)
• Change implementation & management (CIPM L4)
• Problem management (PBMG L4)
• Emerging technology monitoring (EMRG L5)

Knowledge:

• Ability to communicate ideas in both technical and user-friendly language
• Ability to conduct research into application development issues and products
• Development, customization and implementation of software solutions
• Strong customer service skills and demonstrated ability to build professional relationships
• Excellent knowledge of programming / systems analysis, as well as quality assurance, prototyping, construction, integration, and migration functions
• Full lifecycle experience in architecting large scale scalable applications
• Proven experience in overseeing the direction, development, and implementation of software solutions

Interested and qualified candidates should:
Click here to apply

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