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Customer Success Officer at Peridot Forte Solutions Consulting Limited

Peridot Forte Solutions Consulting Limited - Our Client is a digital gam1ng start-up launching operations in Nigeria, they require the service of the position below:

 

 

Job Title: Customer Success Officer
Location: Lagos
Employment Type: Full-time

Responsibilities

  • Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.
  • Attend to customer issues in a timely, efficient, and knowledgeable manner.
  • Manage customer relationship and ensure customer satisfaction.
  • Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
  • Provide proactive strategy with their assigned customer accounts
  • Work with customers to ensure they are leveraging [redacted] effectively and finding value in our services
  • Become an expert in communicating and educating customers on the use and benefits of our products

Requirements

  • First degree in any relevant discipline
  • 0-1 year of experience in customer management
  • Excellent communication skills
  • Good conflict resolution skills

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email

 

Application Deadline  12th April, 2021.


Lagos State
Customer Success Officer job vacancies in Nigeria, Lagos State job vacancies in Nigeria
View more jobs at Peridot Forte Solutions Consulting Limited

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