Director, Strategic Information and Knowledge Management Job at Heartland Alliance International

Heartland Alliance International - Nigeria, one of the world’s leading anti-poverty and a services based human rights organizations, works in communities in the U.S. and abroad to serve those who are homeless, living in poverty, or seeking safety. It provides a comprehensive array of services in the areas of health, housing, jobs and justice - and leads state and national policy efforts, which target lasting change for individuals and society. We are currently recruiting to fill the position below:     Job Title: Director, Strategic Information and Knowledge Management (SKM) Req ID: 5284 Location: Nigeria Description

• This position will support the “Integrated Most at-risk Populations HIV/AIDS Prevention Program” (IMHIPP). IMHIPP includes HIV/AIDS prevention and health services in seven states with over 100 staff and a project budget of over $29 million.
• IMHIPP mitigates the impact of HIV/AIDS on key affected populations (KAP) and their partners.
• The project focuses on providing targeted, high-quality prevention, sexual transmitted infection (STI) diagnosis and management, HIV testing services (HTS), referrals for HIV treatment, and other related activities.

• Develop and implement Performance Monitoring and Evaluation Plans to include clearly defined indicators that reflect a causal model or results framework, operational protocols for collecting data and a system for the consistent and accurate collection, collation, analysis and use of data as well as clarity on the evaluation approach for outcome and impact level results
• Lead the planning, co-ordination and implementation of the overall Nigeria M&E team work plans
• Implement standard operating procedures to ensure accurate and timely data reporting, minimization of risks, and adherence to data quality standards, including periodic Internal Routine Data Quality Assessments, and, where necessary, make adjustments as per the data audit findings
• Ensure timely and accurate quarterly reporting and support the preparation of annual reporst for Nigeria

• Provide and support planning and implementation of trainings in project monitoring and reporting as needed by Nigeria staff and local implementing partners
• Support the state offices to build the capacity of programs staff/in M&E including the design of relevant tools used by Nigeria team and partners. Assess the monitoring and evaluation needs of local implementing partners and developing capacity building plans to address the needs identified.

• Conduct quantitative and qualitative analysis to inform documentation of progress, impact, and lessons learned from  Nigeria programs
• Manage the process of program learning and contribute program learning to Nigeria communications and knowledge management initiatives, ensuring the communication of best practice recommendations are promoted within Nigeria and to external organizations
• Lead and coordinate the planning and implementation of periodic impact evaluation studies and research studies, in conjunction with the Technical Advising team, and ensure that all such activities are in line with organization policies and practices

• Establish SKM team objectives for forwarding achievement of the organizational strategic plan; ensuring adherence to quality and timelines of the deliverables
• In conjunction with Director of Programs, undertake new program development, including the development of concept notes and project/program proposals
• Represent the organization in meetings, workshops, and conferences with external stakeholders such as other development & CSO partners, donors, government and technical working groups

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or competency required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Commitment to international human rights
• Degree in Epidemiology, Biostatistics, Public Health, International Health, or related discipline
• Master’s degree preferred
• Minimum of five years’ experience in monitoring and evaluation at the community, state and national levels. Experience must include:
  • Health Programs, preferably related to HIV/AIDS and reproductive health
  • Use of data to inform decision making, communication, planning resource allocation and other strategic initiatives
  • Demonstrated understanding of and familiarity with data processing, database design, data entry systems, and health information systems
  • Working knowledge of quantitative and qualitative evaluation research methods as well as descriptive, inferential, and advanced statistics.
• Excellent oral and written English communication skills
• Knowledge of Local Language preferred

• Detailed knowledge of project design, monitoring and evaluation tools and processes
• Experience conducting and managing evaluations and assessments in low-resource countries
• Highly proficient at qualitative and quantitative data analysis
• Demonstrated ability to train staff and implementing partners on M&E concepts, tools, and processes
• Experience leading organizational learning events

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Cultural Sensitivity - Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
• Time Management - Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
• Analytical - Synthesizes complex or diverse information; Collects and researches data
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively;

• Excellent oral and written English communication skills
• Knowledge of Local Language preferred

• Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, Power Point
• Ability to work with ACCESS, Excel, Epi Info, and SPSS/Stata
• Other software routinely used by Heartland Alliance

• While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
• The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.
• The employee is required to travel regularly to often insecure and limited-resource environments.