Jobs

Front Desk Officer/Receptionist Job in Rivers State at First Katalyst Marketing

First Katalyst Marketing - We commenced business in 2012 and within that time, and with a highly experienced staff, we have demonstrated our capability as a go-to agency for top-notch marketing solutions. We have driven business growth for many businesses across nigeria, west africa, the uae and the uk. First Katalyst Marketing is recruiting to fill the position below: Job Title: After Sales Front Desk Officer/Receptionist Location: Rivers Job Descriptions

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer databases
Manage administration
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource

How to Apply Interested and qualified candidates should send their application and CV's (in MS Word or PDF Format) stating their desired position and locations as the subject of the mail to: [email protected] Application Deadline 20th January, 2017.

Port Harcourt and 1 other location

Port Harcourt, Rivers State

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