Job Openings at Timekeepers International Limited, 5th September 2019

Timekeepers International Limited (Timekeepers) is a limited liability company and was registered in Nigeria in the year 2009. Born with many years of experience, it was set up with the aim of importing watches, jewelry and accessories from some of the world’s leading brands for the purpose of distribution and retailing primarily in Nigeria and then the West African Sub-region. We are recruiting to fill the positions below:     Job Title: Operations Manager Location: Lagos Responsibilities Reporting and Communication:

• Drive profitable sales by keeping the retail team accountable for shop KPIs.
• Manage all budgeting, purchasing, cost, timing, tracking and logistical solutions and documents in relation to the stores.
• Manage all inbound communication related to the stores and oversee all product requests from the Retail stores.
• Work with retail team to maintain inventory management, forecasting, and replenishment to ensure all products are in stock
• Collect visitor feedback, focusing on continuous improvement for the overall experience.

• Maintain an understanding of all retail store costs and adapt to business conditions based on weekly and monthly sales.
• Create succession plans for developing top retail talent
• Facilitate training and on boarding

• Manage and maintain retail store budget
• Spearhead and manage in-store activations and events
• Liaise with business partners, vendors, etc
• Review business performance and ensure the delivery of key financial targets in line with management and performance reporting
• Upkeep all store visual standards based on the layout and general needs
• Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives.
• Managing of all brand operations (product knowledge, sales reports, merchandising, etc)
• Oversees key projects, processes and performance
• Ensure all operations are carried on in an appropriate, cost-effective way

• First level University Degree or equivalent experience; may have advanced university degree
• Min 7 years post graduation experience.
• IT experience would be a serious advantage.
• Experience with managing fast turning inventory
• Exceptional communication and organizational skills
• Experience hiring and managing staff
• Patient and enthusiastic when dealing with customers and staff
• Must be willing to travel extensively locally and sometimes internationally
• Knowledge of retail environment would be an added advantage.

• Oversee the development and dissemination of relevant HR & Administration templates to all staff
• Staff recruitment, registration (Pension, verification) and training and on boarding
• Manage Administrative activities such as procurement; travel and logistics, fleet & facilities management, cleaning & janitorial services, vendor management and associated interns etc.
• Managing office supplies and ensuring expenses are within budgeted allocation.
• Provide support to management to ensure the prompt resolution of performance, grievance and disciplinary issues and engage the support of Legal & Regulatory Compliance when required

• First level university Degree or equivalent experience; may have advanced university degree
• Minimum 7 years post graduation work experience in a similar role
• HR experience would be a serious advantage.
• Outstanding organizational and time-management skills.
• Effective written communications skills including the ability to prepare reports, proposals, policies and procedures
• Knowledge of HR functions pay & benefits, recruitment, training & development
• Demonstrated exemplary follow-through skills; ability to oversee, track, and complete complex projects/assignments
• Proficiency in Microsoft Office Tools (Word, Excel, and PowerPoint)
• IT experience would be an added advantage

• Attending to customers and clients
• Positively deal with enquiries about company and company products
• Ensuring all sales associates perform their duties and are monitored closely
• Manage relationships with existing clients and ensure maximum market penetration
• Effectively serve walk in buyers and convert them to return customers through cordial, efficient and effective customer relations
• Positively represent the interest of the company both within and outside your working hours
• Promoting sales and customer relations
• Keeping up on information about brands sold and competitors
• Merchandising
• Preparing of weekly reports and rapid after sales service
• Any other responsibility that may be assigned from time to time
• Please note that this job requires long hours of standing.

• B.Sc/HND qualification
• Good customer service skill
• Flexibility to work effectively in the supervisor and negotiator role.
• Proven leadership ability and sale staff management experience.
• Good knowledge of the Retail Market/environment
• Experience in sales (Retail) would be highly desirable
• Ability to communicate in all levels with an excellent capacity of persuasion and negotiation
• Basic knowledge and use of computer and Microsoft applications
• Must reside around Warri.
• Females are encouraged to apply.