Job Opportunities at Sterling Resources, 4th November, 2019
Sterling Resources is recruiting suitably qualified candidates to fill the position below:
Job Title: Technical Sales Support
Location: Lagos
Job Description
- We are looking for a bright Technical Sales Support staff to provide onsite technical support to our customers.
- The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities
- Educate the customer on proper chemical processing and testing procedures, including ingredients, mixing times, and operating temperatures.
- Take ownership of customer issues reported and see problems through to resolution.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recording and closure of all issues.
- Prepare accurate and timely reports.
- Document knowledge in the form of knowledge base tech notes and articles.
Requirements
- B.Sc degree in Chemical Engineering
- 3+ years of experience in technical support
- Basic knowledge of polymers
- Strong problem-solving skills.
- Excellent client-facing skills.
- Excellent written and verbal communication skills.
- Possess the ability to drive a Car (Automatic).
Job Title: Research Chemist
Location: Lagos
Job Description
- We are looking for a capable Research Chemist to assist in the development of new polymer-based products.
Responsibilities
- Plan and carry out complex research projects, such as the development of new products and testing methods.
- Direct technologists and other workers in testing and analyzing components and the physical properties of materials.
- Instruct technologists and other workers on proper chemical processing and testing procedures, including ingredients, mixing times, and operating temperatures.
- Prepare solutions, compounds, and reagents used in laboratory procedures.
- Analyze substances to determine their composition and concentration of elements.
- Conduct tests on materials and other substances to ensure that safety and quality standards are met.
- Write technical reports that detail methods and findings.
- Present research findings to scientists, engineers, and other colleagues.
Requirements
- B.Sc degree in Chemistry
- 3+ years of laboratory experience and chemical synthesis
- Basic knowledge of polymers
- Strong problem-solving skills.
- Excellent written and verbal communication skills.
Job Title: Engineering Manager
Location: Lagos
Job Description
- The Manager will help in mobilizing the local resources at the set-up phase of new manufacturing facilities including the local procurement/sourcing of tools and other project related items.
- The preferred candidate will be responsible for establishing and implementing preventive and corrective maintenance for equipment, carry out project design & implementation and partner with procurement unit to ensure availability of engineering spare parts.
- Candidates must possess excellent planning, analytical and strong people leadership skills.
- Ability to drive the economies of scale across all the processing facilities under the Group by sourcing the right Spare Parts, Raw materials, Packaging materials, and Machine tools.
- The ideal incumbent for this position should be a local working in Nigeria with experience from large manufacturing companies.
Job Requirements
- Experience Level: Minimum of 8 years preferably in the pharmaceutical/ manufacturing industry.
- Qualification: Mechanical/Electrical Engineering background, Bachelor's Degree/HND.
Deadline: 8th November, 2019.
How to Apply
Interested and qualified candidates should forward their Applications to:
[email protected] using the "Job role" as the subject of the email.