Jobs

Job Vacancies at Karisfined Edge Solutions

Karisfined Edge Solutions is a Training, Talent Management and Management Consulting Company with focus on Human Capital Development and Organizational Improvement. Our solutions are tailored for both Individuals and specific Organizations with suite approaches that have been proven effective. We help Organizations grow by defining and focusing on their core through: High Impact Training, Strategies Development, Diagnosing and Eliminating Weak Processes and Optimize Performance.

We are recruiting to fill the position below:

Job Title: Head of Operations, Banking

Location: VI, Lagos
Employment Type: Full-time
Level: Middle Level

Responsibilities

Supervise and coordinate operations activities on a daily basis
Maintain a highly motivated, skilled and trained workforce with operations
Ensure that all activities and process undertaken by operations unit conform to set standards pertaining to banking policies
Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
Responsible for re-engineering business processes to improve customer service, cost-effectiveness and controls.
Ensure technical, banking and operation policies are efficiently and appropriately achieved
Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities.
Reconciliation of all POS terminal transactions
Safeguard customer data and protect against fraud through management of authorization levels and access rights.
Ensure that effective documentation is in place, in the form of user guides and implement operational policies.

Customer Service:

To establish and maintain appropriate management of treasury liquidity position of the company at every point in time
To ensure that loan account debit position is reduced to the barest minimal for reduced loan interest at the end of the month
To coordinate instant transfers to various company bank account to meet disbursement needs

Leadership:

Develop and manage a team of well-trained, focused and motivated Banking Services staff
To demonstrate and /or develop a proactive “change the Bank mindset”
To ensure deliverables of team assigned
To perform any other duty assigned by management from time to time.

Requirements

Bachelor's Degree qualification.
5 -7 years experience as HOP, preferably in Fintech / Bank Operations
Analytical and practical understanding of workflow, capacity planning / optimisation and process implementation
Experience building, leading, and managing a team of direct reports.
Must have firsthand knowledge of agents -aggregator management.

Job Title: Administrative Officer

Location: Victoria Island, Lagos
Employment Type: Full Time

Responsibilities

Answering telephone calls, responding to queries, and replying to emails.
Preparing expense reports and office budgets.
Managing office supplies and ordering new supplies as needed.
Systematically filing important company documents.
Forwarding all correspondence, such as letters and packages, to staff members.
Scheduling meetings and booking conference rooms.
Hiring maintenance vendors to repair or replace damaged office equipment.
General office management .
Maintain a company calendar and schedule appointments
Arrange travel and accommodations
Taking minutes
Arranging both internal and external events
Creating, updating, and maintaining records and databases
Coordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (carpet cleaning, painting, etc.).