Lapo Microfinance Bank Limited Vacancies for Relationship Officers/Managers

Lapo Microfinance Bank Limited is a pro-poor financial institution committed to the empowerment of low-income Nigerians through access to responsive financial services delivered on a sustainable
basis. The institution was founded as a non-profit entity by Mr. Godwin Ehigiamusoe while working as a Rural Co-operative Officer in Delta State, Nigeria. In 2010, LAPO set up a microfinance bank and transferred the bulk of its microfinance operations to the new institutional vehicle.

We are recruiting to fill the position of:

Job Title: Relationship Manager
Locations: Lagos, Edo and Ibadan
Job Description

• Acquisition of profitable new customers for SME banking business through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions.
• Achieve budgeted growth in SME operations within agreed and approved business risk limits.
• Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
• Creatively tailor products to meet individual and customer needs.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Work in close relationship with operations and credit team including Marketing and Risk Managers to ensure that credit applications for new and existing facilities are correctly prepared.
• Provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• Supervise activities and performances of Relationship officers ensuring that they meet and surpass targets.
• Provide feedback to senior management, marketing and product development on customer’s needs and the efficiency of marketing strategies and tactics.

• Attracts new customers for SME business.
• Maintain an excellent relationship with clients.
• Analyze potential loan markets and develop referral networks to locate prospects for credit products.
• Evaluate loan applications and documentation by confirming credit worthiness.
• Process loan application of successful clients.
• Ensure clientele relationship management and confidentiality is maintained.
• Repetitively work towards increasing clientele base and product’s volume of portfolio.