Latest Jobs at Chartwell Securities Limited, 25th November, 2019

Chartwell Securities Limited is a company of Investment Managers and Stockbrokers focussed largely on the investment needs of Private and Institutional Clients. Regulated by the Securities and Exchange Commission, the company is a Dealing Member of The Nigerian Stock Exchange. We are recruiting to fill the position below:   Job Title: Customer Relationship Manager Location: Lagos Responsibilities

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our services inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Job Title: Accounting Officer Location: Lagos Responsibilities

• Maintaining financial records.
• Handling accounts payable and receivable.
• Resolving accounts to the general ledger.
• Contacting clients about transactions and invoices.
• Handling queries related to accounts.

Requirements

• High School Diploma.
• Proven work experience as an Account Officer.
• Able to work well within a team.
• Proficiency in MS Excel and QuickBooks.
• Solid analytical skills.
• Detailoriented.
• Strong interpersonal skills.

Deadline: 20th December, 2019. How to Apply Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the "Job Title" as subject of your mail.