Logistics Operations Manager at Yemisi Vese Logistics

Yemisi Vese Logistics, a leading logistics company in Nigeria, is looking to engage qualified and experienced candidates in the position below:

Job Title: Logistics Operations Manager

Location: Ikota, Lekki - Lagos
Employment Type: Full-time

Job Description

We are looking for a reliable Logistics Operations Manager who will be responsible for the planning, optimization, and execution of the transportation of parcel shipments and monitoring of international deliveries.
You will also be responsible for ensuring that all deliveries are made on time, assigning routes or jobs to individual couriers and operating within the constraints of a budget.
The goal is to manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction.

Job Responsibilities

Oversee day-to-day office management tasks, ensuring that all safety regulations are adhered to.
Customer service is extremely, ensure service levels are maintained, and customer satisfaction achieved.
Manage a team of people and ensure all training needs are met, performance is monitored, and feedback provided at regular intervals.
As a member of the management team, you will be expected to prepare and submit income and expense reports, budgets, and other documentation as required.
Develop emergency response plans or procedures.
Develop and implement operating strategies, plans, policy changes or procedures.
Communicate organizational information to customers or other stakeholders.
Monitor organizational procedures to ensure proper functioning.
Ensure carrier compliance with company policies or procedures for product transit or delivery.
Determine operational compliance with regulations or standards.
Resolve customer complaints or problems in tandem with the Customer Service Agent
Meet cost, productivity, accuracy, and timeliness targets
Supervise logistics riders, freight companies and customer services.
Package goods, plot routes, and process shipments.
Research ideal shipping practices, routing, and customer service satisfaction
Maintain process documentation, customer service logs, or training or safety records.
Analyze and evaluate data to assess performance and implement improvements
Recommend optimal transportation modes, routing, equipment, or frequency.

Requirements

B.Sc in Business Administration, Supply Chain, or any quantitative subject
Demonstrable ability to lead and manage staff
Ability to work independently and handle multiple projects
Must live on the Island and its environs.
Proven working experience as a Logistics Manager, with at least 3 years’ experience in supply chain management, logistics, and customer service operations
Record of successful distribution and logistics management

Skills & Proficiencies:

Excellent analytical, problem solving and organizational abilities.
Ability to effectively prioritize
Problem-solving skills
Excellent organizational and time management skills with the ability to multitask
Proficient in the use of computer software.
Exceptional verbal and written communication skills.
Excellent communication skills (written & oral) - Very important
Strong attention to details

Salary
N100,000 - N120,000 / month.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of email

Application Deadline 20th June, 2021.