Manager at Michele's Vegan Kitchen

Michele's Vegan Kitchen is a wholesome Plant-Based Restaurant that promotes wholesome plant-based cuisine as a healthier lifestyle option through catering and food services.

We are recruiting to fill the position below:

Job Title: Manager
Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Regularly review product quality and research new vendors
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant’s good image and suggest ways to improve it

Requirements and skills

• BSc Degree in Business Administration; Hospitality Management or Culinary schooling is a plus
• 1 - 2 years of work experience.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Strong leadership, motivational and people skills
• Acute financial management skills
• Social media Skill is a must.
• Proven customer service experience as a manager
• Familiarity with accounting and invoice apps

Salary

• N70,000 - N120,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Manager" as the subject of the mail

Application Deadline 13th June, 2022.