Operations Specialist at Bolt (formally Taxify)

Bolt (formally Taxify) is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are recruiting to fill the position below: Job Title: Operations Specialist Location: Abuja

Details

• We are looking for an Operations Specialist, who can manage supply in Nigeria, which means training and coaching hundreds of new drivers. This is one of the key roles in Bolt in any city.

What you'll be doing:

• Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
• Support all Bolt's business operations in Abuja
• Figure out the logistics of how many drivers are needed where and when
• Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
• Develop and execute strategies to keep the churning rate at minimum levels

Requirements

• You have a data-driven analytical mindset (Excel skills)
• You have 2-3 years of experience in sales / analytical position
• You're a great communicator
• You're a hustler, not stopping after 20 obstacles a day
• You're passionate about new technologies and ride-sharing
• You have excellent spoken and written English

You’ll get extra credit for:

• Experience in product launches or running a business
• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• You have excellent spoken and written Hausa language

Benefits

• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours – as long as you get the work done
• Motivating compensation – motivational base pay and company stock options
• No corporate BS – we’re moving too fast for that
• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world

 

How to Apply Interested and qualified candidates should: Click here to apply online