Order Processing Supervisor Job at Nicole Sinclair

Nicole Sinclair is a human resource consulting firm founded to maximize HR potential of its existing and potential clients. This we provide through effective partnership in attracting superior talent, developing staff and designing HR processes to yield maximized organizational effectiveness. We are recruiting to fill the position below:     Job Title: Order Processing Supervisor Location: Lagos Job Description

• Receive, process, package and label product
• Inspect labels, bar codes and other features of completed product and orders
• Follow quality service standards and comply with procedures, rules and regulations
• Fulfillment of customer’s order by supervising the picking, packing and shipping product to customers.
• Resolve issues regarding shipped orders
• Ensure compliance to legal regulations and company policies
• Perform inventory controls and keep quality standards high for audits
• Keep a clean and safe working environment and optimize space utilization
• Complete logs for inventory
• Report and resolve any discrepancies

• B.Sc in relevant field
• 2-3 years experience processing customer’s order in an e-commerce/ distribution environment
• Excellent organizational
• Good organization and prioritization skills
• Strong administrative skills
• Good verbal and written communication skills
• Confident presentation skills
• Strong interpersonal skills
• Attention to details
• Outstanding customer service skills
• Complaint handling and conflict resolution skills
• Good personal presentation and professionalism