Product Sales Officer (FMCG / Corporate Business) at Providus Bank

Providus Bank Plc is a Personal and Private commercial bank in Nigeria with strength in IT infrastructure and digital channels to support fin-techs and businesses.

We are recruiting to fill the position below:

Job Title: Product Sales Officer (FMCG / Corporate Business)

Location: Lagos
Employment Type: Full-time

Job Summary

• As a Product Sales Officer for FMCGs and Corporate Business the team will be responsible for developing and managing innovative payment solutions that facilitate seamless transactions.
• The role will involve overseeing the entire product lifecycle, from ideation and development to launch and ongoing optimization.

Responsibilities

• Lead the development of new FMCG products from concept to launch, collaborating with cross-functional teams including R&D, marketing, and supply chain.
• Conduct market research to identify consumer needs, market trends, and competitive offerings.
• Define product requirements, features, and specifications based on market insights and business objectives.
• Develop comprehensive go-to-market strategies for new product launches, including pricing, positioning, distribution, and promotional plans.
• Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights.
• Coordinate with marketing and sales teams to ensure effective execution of launch plans and achievement of sales targets.
• Monitor launch performance and gather feedback to optimize future product launches.
• Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
• Benchmarking competition and improving on service standards
• Stay updated on changes in financial regulations that may impact remittance services in Nigeria.
• Work closely with legal and compliance teams to implement necessary measures and obtain necessary licenses and approvals.
• Facilitate training and hands on support for regions/branches to enhance efficiency.
• Champion a customer-centric approach in product development and continuously seek to improve the user experience.
• Gather customer feedback and conduct user testing to identify areas of improvement.
• Monitor and engage the entire bank network to drive the Group’s products.
• Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.
• Provide product expertise and support to the marketing team to create compelling product messaging and materials.
• Continuously monitor customer feedback and behaviour to identify pain points and areas for improvement in the remittance process.
• Work with user experience (UX) and user interface (UI) teams to optimize the customer journey and deliver an exceptional user experience.
• Facilitate training and hands on support for regions/branches to enhance efficiency.
• Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
• Improving existing process to enhance efficiency in service delivery.
• Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.

Requirements

• Minimum of Bachelor's Degree in Business, Marketing, Management, or related field
• A Master's Degree is an added advantage.
• Minimum of 5 years of sales experience in the financial sector

How to Apply
Interested nd qualified candidates should:
Click here to apply