Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
We are recruiting to fill the position below:
Job Title: Workforce Manager, Contact Center
Location: Lagos
Employment Type: Full-time
Job Description
Key Responsibilities
Workforce Planning:
Scheduling:
Performance Analysis:
Team Leadership:
Qualifications
We Offer
How to Apply
Interested and qualified candidates should:
Click here to apply
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