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Jobs in Onne for a Customer Fulfillment Coordinator at GE Oil and Gas


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GE is recruiting to fill the below position:

Job Title: Customer Fulfillment Coordinator 6

Job Number: 1989404
Location: Onne, Nigeria
Business: GE Oil & Gas
Function: Services

Role Summary/Purpose:
The role of Order-To-Remittance Coordinator is required to interface with various functions (Sourcing, Quality, Engineering, Inventory, Operations etc) to fulfil customer orders and improve OTR processes to drive improved OTD (On-Time-Delivery), Margin and Cash. In this role, execution of subsea repairs and spare parts requirements will be followed on day-to-day basis and resolve issues through immediate action or short-term planning.

Essential Responsibilities:
  • Lead PO/Contract review with cross functional team for assigned PMS (Product Management System).
  • Review delivery commitment for the week /month for identified delivery versus actual and OTD versus contract date.
  • High customer interaction, produce regular reports on spares and services status and present internally
  • Manage an effective document control system ensuring material relating to the customer is properly registered, circulated, controlled and easily accessible to the OTR team.
  • Participate where appropriate in commercial risk reviews (R0/R1/R2/RRC)
  • Identify and report any quality or compliance concerns and take immediate corrective action as required.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System related to facility operation.
  • Aware of and comply with the GE Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • (management) and externally (customers).
  • Track open orders. Identify and proactively remedy OTD, Margin and Cash risks.
  • Provide weekly repairs and spare parts reports – OTD, spend, Work-in-progress, performances etc
  • Transactional work activities include operations support, contract/risk analysis, profitability analysis, delivery and invoicing confirmation, scope verification.
  • Ensure customer expectations are met and deliver customer satisfaction.
  • Ensure shop planning documents are provided to customers where required.
Qualifications/Requirements
  • Bachelor's degree from an accredited university or college (or a high school diploma/GED)
  • At least 2 years of Fulfilment and Operations exposure in an Oil and gas company
  • At least 4 years post degree work experience in a formal work environment
Desired Characteristics:
  • Good Interpersonal skills
  • Ability to work with one or more teams, across functions and regions
  • Good organization and administration skills
  • Good written and communication skills
  • Being flexible and pro-active
  • Excellent IT skills
  • High attention to detail
  • Ability to multitask effectively
  • Speed and accuracy in reporting

How to Apply
Interested and qualified candidates should:
Click here to apply online