Jobs

Customer Service Officer Vacancy in Lagos at Silvertdale, December 4th 2014


Silvertdale is recruiting to fill the position of:

Job Title: Customer Service Officer
Location:
Lagos
Job Duties

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
Skills/Qualifications
  • At least HND in a relevant course
  • Microsoft office expert
  • Attentive to detail and willingness to learn

How to Apply
Qualified and interested candidates should forward their CV's to: [email protected]

Application Deadline 5th January, 2015.