Electronic PayPlus Limited Jobs for Front Desk Officer and Customer Relationship Officer in Lagos

Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions.
We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.

Epayplus Nigeria is recruiting to fill the position of:

Job Title: Front Desk Officer
Location: Lagos
Job Description

• Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mails.

• Answer phones and operate a switchboard.
• Route calls to specific people.
• Answer inquiries about company.
• Give visitors badges and direct them to where they can sign in.
• Send email and faxes.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties.
• Take and relay messages.
• Greet visitors warmly and make sure they are comfortable.
• Call persons waiting for visitor Schedule meetings and conference rooms.
• Provide refreshment for visitors when necessary.
• Ensure reception area is tidy.
• Coordinate office activities.

• An intern/Youth Corp member with Minimum of B.Sc./HND in relevant experience of data entry
• Strong analytical skills and good interpersonal skills;
• Ability to deliver excellent results both working independently and as part of a team
• Good communication, presentation, and reporting skills;
• Good working knowledge of MS Excel, Word & PowerPoint;

• Ensure outstanding customer satisfaction by maintaining strong working relationships.
• Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
• Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
• Schedule and conduct status meetings with appropriate development resources and customers.
• Assist sales team in business acquisitions, planning, retention and management.
• Maintain complete and accurate customer correspondence data.
• Carry out customer feedback survey.
• Develop and update client related reports.
• Managing client relationships to build a reputation for excellent service and generate repeat business.
• Negotiate and manage agreements through business contract process.
• Educates customers on our product lines.
• Identify and develop problem solving methodologies to resolve customer issues.

• An intern/Youth Corp member with Minimum of B.Sc./HND in Relevant experience of data entry
• Strong analytical skills and good interpersonal skills;
• Ability to deliver excellent results both working independently and as part of a team
• Good communication, presentation, and reporting skills;
• Good working knowledge of MS Excel, Word & PowerPoint;