Jobs

Kiote Services Limited Vacancy for a Junior Customer Service Agent in Lagos

Jan 2, 2015, 11:22 AM

Kiote Services Limited - We provide our employees with opportunity, giving them a voice to express their talent, passion and commitment to excellence.

We are recruiting to fill the position of:

Job Title: Junior Agent (Customer Service)
Location: Lagos
Job Descriptions
Below are some of the basic Job Description:

Receive inquiry calls from customers
Identify customer issues and provide possible solutions
Record client information
Give step by step instruction to customers

Skills and Competency Requirements

Strong use of English language in both verbal and written.
Must have strong computer skills including Microsoft Office
Must be analytical and keen to details.
Ability to talk while encoding data on the computer.
Must be patient and courteous
Able to professionally take constructive criticism
Demonstrates good conflict resolution skills
Works well in a high volume, fast paced environment
Able to work effectively without supervision
Able to sit for up to eight hours

Experience and Qualifications

University Degree
1-3 Year Call Centre Experience

How to Apply
Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: [email protected]

Note: Shortlisted candidates will be contacted with further information on assessment.

Application Deadline 17th January, 2015.

Lagos State

Customer Service job vacancies in Nigeria, Lagos State job vacancies in Nigeria