Telecommunications Company Job Vacancies for Information Technology Managers

A reputable company has vacancy in its Information Technology department for the position of:

Job Title: Information Technology Manager
Location: Nigeria
Roles and Responsibilities
General:

• Ensure that the company’s IT infrastructure is designed, configured and supported in line with industry best practice and aligned to internal Service Level Agreements (SLAs).
• Maintains knowledge and documentation of the IT infrastructure and ensures that dependencies are understood and managed accordingly.
• Ensures all incidents, changes and service requests assigned to the IT team are carried out within the service desk process, procedures and aligned to the agreed SLAs.
• Carries out third line support for all aspects of the IT infrastructure on all sites in person, on the phone or via remote connection.
• Keeps up-to-date with infrastructure technology developments.
• Assist in IT strategic planning and project management.
• Researches plans and manages infrastructure Projects.
• Ensure the stability and security of the infrastructure undertake capacity and availability reviews to ensure infrastructure is fit for purpose now and in the future.
• Develops the IT infrastructure to support the company’s business requirements.
• Liaises with 3rd parties to obtain support for the IT systems.
• Carries out advanced fault finding and problem solving of a more complex nature on software and hardware issues.
• Provides support to the Regional IT Manager and the Head office IT where necessary.

• Participates in learn activities and contribute towards improvements in departmental performance standards.
• Monitors and reports art Service Level Agreement (SLA) performance.
• Sets the performance standards required of colleagues identify development needs ensures colleagues receive the training and coaching required.

• Leads and assists with projects in accordance with the Company’s project management standards and processes.

• Entire all systems are backed up in line with business continuity requirements and have adequate pro action from malware and unauthorized access.
• Disaster recovery (DR) planning and implementation and quarterly testing performed to ensure business continuity.

• Minimum of B.Sc Computer Science or related course.
• A minimum of 10 years experience designing, supporting and developing IT infrastructure servers, software and hardware products, LANs, WANs, WLANs and telephony.
• Project and Team Management experience.
• Microsoft MCSE/MCITP Server Administrator or Enterprise Administrator qualification.
• Voice & Data network administration including VLANs, Trunking Routing , DNS, DHCP QOS and Firewalls.
• Microsoft Windows Server 2003 2008 & 2012 administration.
• Microsoft Active Directory & Group Policy Management.
• Microsoft DNS design implementation and support.
• McAfee Enterprise EPO.
• Advanced Networking/Troubleshooting Skills.
• Knowledge of ITIL and its core components (ITIL Foundation desirable).
• Linux (added advantage).
• Access Database (added advantage).
• Design and Implementation of remote working solutions (added advantage).
• VOIP (added advantage).
• Cisco Router (added advantage).
• Microsoft Exchange Server 2007/2010 (added advantage).
• Microsoft DHCP design implementation and support.
• Microsoft WINS design implementation and support.
• Microsoft Windows 7/8/8.1 client administration.
• Microsoft SQL Server 2005/2008 administration.
• Microsoft SharePoint 2007/2010 administration.
• Understanding of Desktop application image creations maintenance and distribution.
• Microsoft Certification Authority / 3rd Party and SSL Certificate administration.
• VMware design, implementation and support.
• Microsoft Remote Desktop Services administration

• Age between 35 to 45.
• A self starter with ability to take initiative in prioritizing workloads, workplan and meeting deadlines.
• Have excellent technical problem solving and analytical skills.
• Be a team player in a multi-cultural environment.
• Good interpersonal skills with the ability to interact with people of multi-cultural background.
• Must be accurate and pay attention to details.
• Ability to work proactively with little direct supervision.
• Must be committed to professional development.
• Must have a positive outlook towards colleagues, clients suppliers & other third parties.
• Results oriented.
• Possess and acts with high integrity and ethical standards.
• Is resilient and flexible even when under pressure.
• Able to work long hours as required.