First Bank of Nigeria Insurance Graduate recruitment, May 2016

First Bank of Nigeria Insurance is a limited liability company licensed to transact Insurance businesses in Nigeria. The Company is jointly owned by FBN Holdings Plc (65%) and the Sanlam
Group, one of the largest financial institutions in South Africa (35%) and it officially commenced operations on the 1st September 2010.

First Bank of Nigeria Insurance is recruiting to fill the position below:


Job Title: Graduate Policy Maintenance/Commission Officer (Life)
Job Id: FBNI/OperationsTech/005
Location: Nigeria
Level: O
Responsibilities

• Monitoring of policies to identify and report lapsed ones.
• Attend to Agents' requests within stipulated time frame
• Follow up on lapsed policies to ensure they are reinstated.
• Assist in administering commission and allowances to Individual Life retail field force

• First Degree in any field
• Post NYSC experience

• Computer literacy
• Highly numerical and analytical
• Well organized, self directed and strong devotion to work
• Very good team spirit
• Proficiency in the use of Microsoft office applications
• Very good interpersonal and communication skills

• Personal Effectiveness
• Investigative Skills
• Risk Management

• Accountable for service delivery through own efforts
• Individual accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 5 days.
• Makes increased contribution by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
• Exhibits Integrity.

• Uses technical knowledge to assess claims with supervision.

• A first degree or equivalent in any field of study from a reputable institution.
• Formal training and 2 years' experience in Claims/Reinsurance.
• Higher degrees and relevant professional qualification(s) will be an added advantage.

• Manages sales & expense budget for a sales team in a branch against set targets.
• Responsible for distribution strategy of products within a branch
• Accountable for local marketing
• Identifies & creates coordinated sales opportunities in corporate, broker and public sector
• Responsible for external networking & relationship building with key door openers
• Ensures delivery of customer value
• Manages, develops, appoints & trains marketing officers

• Manages sales & expense budget for a sales team in a branch against set targets.
• Identifies & creates coordinated sales opportunities.

• Ensures compliance to process & procedures to minimize business risk.
• Ensures delivery of customer value.

• Individually accountable for staff time, tasks and output quality, for periods up to one year.
• Balances own priorities with directing and motivation others.
• Plans & assigns work over periods of up to 1 year.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.

• Responsible for distribution strategy of products within a branch.
• Accountable for local marketing.

• Responsible for external networking & relationship building with key door openers.

• Minimum of First Degree in any discipline
• Minimum of 5 years relevant experience

• People Management
• Customer Relationship Management
• Excellent Communication Skills (Oral and written)
• Interpersonal Skills
• Able to build and maintain effective working relationships
• Time Management
• Problem Solving
• Team Player
• Able to demonstrate a creative/innovative and collaborative approach to problem solving and decision making
• Resilience