Jobs
Standard Chartered Bank Vacancy for a Relationship Manager, Business Banking - Lagos Island Region
Standard Chartered Bank - We’re a leading international bank, with more than a 150-year history in
some of the world’s most dynamic markets. We bank the people and
companies driving investment,
trade and the creation of wealth across
Asia, Africa and the Middle East.
With 1,600 branches and offices in 71 countries, we offer exciting and challenging international career opportunities.
Job Title: Relationship Manager, Business Banking - Lagos Island Region
Job description
- Manage and increase penetration of BB portfolio at assigned locations
- Market,
sell and acquire BB clients through consultative approach and detailed
understanding of customers' business(es) and internal offerings to
enhance revenues and profit
- Improve customer experience and service delivery to BB customers
- Portfolio focused more on borrowing and high revenue clients
Key Roles and Responsibilities
Drive deepening activities with high value/potential clients using full range of BB products and collaboration with specialists
Directly work with customers to secure new business relationships through referrals and initiatives [MGM]
The analysis of needs and provision of BB products and services.
Understand client businesses to ensure needs are met via BB products
& services by leveraging analytics backed next best conversations.
Maintain accurate and up-to-date records of all customer interactions [monthly meetings expected].
Maintain integrity of clients credit portfolio through effective monitoring, early action and remedial actions
Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
May be requested to co-ordinate country or regional initiatives within BB team.
Provide feedback to senior management, marketing and product management
on customer's needs and the efficiency of marketing strategies and
tactics.
DRIVING ASSET GROWTH IN THE PORTFOLIO AND LAGOS ISLAND REGION
KYC/AML Clause
Ensure
you remain alert to the risk of money laundering and assist in the
bank's efforts in combating it by adhering to the key principles in
relation to:-
Identifying your customer, knowing your customer,
reporting suspicions, safeguarding records and not disclosing suspicions
to customers.
KEY RELATIONSHIPS Internal
Marketing on new and continuing initiatives
Branch Manager on issues to BB customers
Branch departmental, GTO & credit managers and staff for BB customers' account opening, servicing and administration
Product Development and Analytics - product review, development, implementation and analytics
SBIM for scorecard / KPI discussions
Sales support teams [WM, Treasury, Trade, Credit]
External
Customers
Regulators
Competition
CONTRIBUTES TO 1. Revenues and Footings of BB segment at country level.
Image and reputation of the business and Bank.
Customer experience and relationship stickiness
AUTHORITIES As advised through written delegation
Qualifications And Skills
Good first degree or requisite technical skills gained through professional associations and practical experience.
>6 years experience.
Good working knowledge of BB products & industry lending products.
COMPLEXITY/JUDGEMENT * Complexity in managing portfolio of customers balancing effort/reward.
FREEDOM OF DECISION
MAKING * Many day-to-day decisions regarding customers (not credit).
Significant latitude in managing and prioritising workload.
Diversity and InclusionStandard
Chartered is committed to diversity and inclusion. We believe that a
work environment which embraces diversity will enable us to get the best
out of the broadest spectrum of people to sustain strong business
performance and competitive advantage. By building an inclusive culture,
each employee can develop a sense of belonging, and have the
opportunity to maximise their personal potential
How to Apply
Interested and qualified candidates should
Click Here to Apply
