Hospitality Manager job description

Hospitality Manager Duties and Responsibilities

Hospitality Manager job description should contain a variety of functions and roles including:

Hire qualified personnel when needed
Organize and coordinate people and operations
Supervise and oversee staff members
Ensure adherence to relevant legal, health and safety regulations and guidelines
Keep and update relevant documents and records
Create reports for senior management
Check supplies and equipment quantity and quality
Manage budgets and approve expenditures
Develop and communicate standard operating procedures
Establish standards for customer service

Hospitality Manager Requirements / Skills / Qualifications

Hospitality Manager job description should include these common skills and qualifications:

BA in hospitality management or similar relevant field
Previous working experience as hospitality manager for (x) years
Working experience in customer service or sales
Knowledge of the best practices and procedures for customer service, hospitality management, hotel operations
Hands on experience with MS Office and relevant software (e.g. ERP)
Excellent communication, leadership, relationship building and interpersonal skills
Problem-solving aptitude

As a hiring manager, recruiting an ideal Hospitality Manager starts with crafting a good job description. Use this Hospitality Manager job description template to save yourself time and help you attract the most qualified candidates. Feel free to revise it to meet your specific needs.

Job seekers interviewing for the role of a Hospitality Manager may also reference it in preparation for the interview.