Credit Risk Control Manager Job at Standard Chartered Bank

Standard Chartered Bank is a leading international bank, with more than a 150-year history in some of the world's most dynamic markets.
We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.
With 1,600 branches and offices in 70 countries, we offer exciting and challenging international career opportunities.


Job Title:   Credit Risk Control Manager
Job description
Credit Risk Control Processes

• Responsible for the operational risk framework as applicable to country CRC and the related metrics (KCIs/KRIs/CSTs). The individual needs to enhance and ensure proper monitoring and control of risks, efficiency, effectiveness and quality of CRC operations in-country and have governance over the activities outsourced to the Hubs.
• Review CRC processes and drive standardization and automation of processes. Provide inputs / support to the Group on standardisation / automation initiatives.
• Manage the post-launch activities (e.g. training) to ensure that policy/process improvements or initiatives are properly implemented, consistently interpreted, understood and applied
• Prevent occurrences of near misses or operational losses arising from ineffective credit processes or controls
• Provide assurance that the DOI and R&R implemented are being effectively executed and adhered to.
• Ensure the service standards agreed with Business Units are met for the various CRC activities.

• Ensure areas of responsibility are performing to an acceptable risk and control standard
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees

• Ensure compliance with internal and external requirements to the extent of their applicability to processes handled by CRC. This includes compliance with local banking laws, other applicable laws.
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture

• Contribute to ensuring that all team members have updated training and development plans (ILDPs), and also all planned training programs are completed on schedule and within the budget
• Ensure that the team completes the required accreditation and continuously develops its skills and knowledge
• Active and engaged performance management through setting clear objectives and good application of the P3 process. This includes ensuring accurate data (e.g. reporting lines, job objectives, role family, titles etc.) of the team in Peoplesoft
• Clearly identify contingency and succession plans for the team

• Constant engagement with key stakeholders to ensure that policies and processes are relevant, implementable, well understood, and properly embedded on the ground. Key stakeholders include
  • Senior Risk Officers, Business Heads / COOs, GIA, and L&C Heads covering Corporate, Institutional & Commercial Banking clients
  • Relevant members of Risk Operations management team
  • External Auditors and Regulators

• A university qualification with a minimum of a second class degree
• Good knowledge and grasp of Standard Chartered's CIC Clients business and related policies and processes (with specific reference to documentation related policy framework), and the applicable regulatory framework that governs the CRC activities
• Strong analytical and dispute resolution skills, and the ability to command the respect of a cross functional set of professionals at a senior level
• Ability to make independent decisions with a strong sense of empowerment
• Excellent communication skills, and the ability to work with multi-cultural teams in an effective manner
• Skills in project management and process improvement
• Ability to define priorities, and to develop and execute strategies across a broad range of issues
• Skills in managing Audit exercises at a high level to achieving acceptable risk rating
• Broad understanding of banking information management infrastructure and operational processes
• Ability to provide strategic direction to the function to achieve improved stakeholder experience with documentation and drive revenue while maintaining control environment
• Strong leadership qualities, with the ability to motivate and lead multi-country teams in changing & challenging situations