British Council Job in Nigeria for a Head of Resources

The British Council is the world’s leading cultural relations
organization and creates opportunities for people in the UK and
worldwide to understand each other, to work together and learn from one
another. We see this as crucial to building secure, more prosperous
and sustainable futures for us all.
We build trust and understanding
between different countries and cultures and develop strong
international links that are of benefit to people in Britain and the
rest of the world.

British Council is recruiting to fill the below position below:

Job Title: Head of Resources
Region: Director Business Services Nigeria
Department: Business Services
Pay Band: 8
Purpose of Job

  • To directly contribute to growing British Council Nigeria’s
    operation, building positive perceptions of the British Council and the
    UK, with the British Council as a leading global Cultural Relations
  • S/he will demonstrate a deep understanding of the organisation’s
    strategy, aims, ambition and the Nigeria operating context and the
    ability to build effective relationships with operational colleagues.
  • The post holder will be the British Council Nigeria’s Health
    & Safety Champion and custodian of standards, Green Champion as well
    as actively supporting our approach to Equality, Diversity and
    Inclusion (EDI).
  • As an active member of the Nigeria Country Management Team, Head
    of Resources will effectively contribute to country strategy and the
    operational delivery of country objectives.
  • As Head of Resources with accountability for Facilities and
    Estates, the role will work closely with the Nigeria senior team and the
    Resources teams to deliver and manage a fit for purpose estate and
    facilities function, leading on delivery of planned large-scale premises
  • Head of Resources is key to ensuring our premises are a place that appeal to the next generation of Nigerians
  • The post holder will be required to operate across a spectrum –
    taking a holistic approach to planning and delivery of estates and
    facilities, understanding current and future business needs, ensuring
    quality standards and value for money.

Accountabilities, Responsibilities and Main Duties
Strategy Development and Implementation:

  • Develop, plan, deliver and evaluate the Nigeria Estates strategy
    and plan, working with the Nigeria Executive and Senior Leadership
    Teams and the Global Estates and Risk teams corporately. The Estates
    strategy and plan will include agreed targets and reflect the strategic
    focus of the Nigeria operation.
  • As an ‘internal consultant’ and ‘intelligent client’ to the
    business areas, engage regularly and consistently with business leads
    and their teams to form a sound understanding of business direction and
    needs and a fit for purpose estates / facilities response in line with
    strategic direction, operational requirements, corporate standards and
  • Provide subject matter expertise to the Nigeria Leadership Team
    as required to inform the development of policies, strategies and

To manage property acquisitions, investments and disposals under the
Property Asset Management Programme, driving value and efficiency out of
the BC estate:

  • Effective project management of all premises projects across the
    estate ensuring projects deliver on time, on budget and to quality
    standards. Sound project management supported by effective project
    governance, planning, timely reporting, monitoring and evaluation, risk
    management, stakeholder engagement, procurement of goods and services,
    supplier management, internal communications.
  • Manage project teams comprising in-house BC staff and external
    consultants to ensure effective delivery of property investment projects
    within the Nigeria premises portfolio
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Management and Delivery of the Facilities & Estates function:

  • Accountable for the BC Nigeria Resources budgets (approximately
    GBP700k excluding investments). Ensure sound budget management and
    reporting in line with corporate requirements.
  • Management of the delivery and maintenance of fit for purpose
    facilities functions and teams, including: facilities management, health
    & safety, external venues, transport, travel and logistics,
    facilities related procurement, supplier and contract management
  • Working with project teams, supports the delivery of internally and externally hosted events including risk management
  • Submits timely and accurate premises and environmental corporate returns in line with reporting requirements
  • Facilities Management services delivered to agreed Key Performance Indicators (KPIs)
  • Supports Director Business Services in the business case for investment bids
  • Management of the Facilities teams in Lagos, Abuja, Port
    Harcourt and Kano (approx. 20 staff) including direct line management of
    Facilities Managers
  • Provide expertise relevant to the service development and delivery of the estates and facilities management function
  • Management of the delivery and maintenance of a fit for purpose
    estate across Lagos, Abuja, Port Harcourt and Kano including office and
    residential premises to meet corporate compliance standards and internal
    customers’ needs. Manages the relationship with landlords

Sourcing of Good and Services, Supplier Management:

  • Lead on the procurement of all Facilities & Estates related
    goods and services including retendering of supplier contracts. Sourcing
    and selection in line with BC Nigeria Procurement Policy and relevant
    UK or EU or procurement rules. Sourcing solutions deliver value for
    money and quality of goods / services.
  • Liaise with British High Commission to support import and timely clearance of goods sourced outside of Nigeria
  • Proactively manage the relationship with key suppliers and
    specifically the quality of service / value for money from suppliers
    identifying opportunities for efficiencies

Championing Risk Management, Standards and Compliance:

  • To lead as British Council Nigeria’s Health & Safety and
    Fire Safety Champion and custodian of standards in line with corporate
    standards across all areas of facilities and estates (including external
  • Work collaboratively with the Environmental Management team
    colleagues to ensure that the estate and Facilities Management services
    are managed so as to minimise environmental impact, to maintain the
    requirements of ISO 14001 certification and to meet the requirements of
    environmental policy, strategy and standards set by the Environmental
    Management team.
  • As “Green Champion” promotes awareness of environmental issues across all staff
  • Actively supports our approach to Equality, Diversity and
    Inclusion (EDI) embedding EDI in our work in line with British Council’s
    EDI policy at all times and through suppliers
  • To effectively manage risk across the estate and function at operational and enterprise levels
  • Working alongside BC Nigeria Head of Security and business
    leads, ensures business continuity, emergency response and Incident
    Management plans are in place and regularly tested
  • Ensure emergency response teams (including first aiders) are in
    place with clear roles and responsibilities and appropriate training
  • Deliver staff training and briefing sessions to raise awareness
    of H&S / Fire / Emergency Response procedures and staff roles and
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Continuous Professional Development:

  • Engage in internal and external professional networks and
    continuous professional development to ensure that knowledge, networks
    and expertise are kept updated

Key Relationship

  • Country Director, the Nigeria Executive Team and Senior Leadership Team
  • Key colleagues in Strategic Business Units (SBUs) and Business Services
  • Environmental Management Team
  • British High Commission including: Head of Freight; Corporate Services; Technical Works Group (TGW)
  • External suppliers, including hotels and venues
  • EDI & Child Protection Working Groups
  • Global Estates Team
  • Enterprise Risk Management Team

Other Important Features or Requirements of the Job

  • The post holder will be expected to travel within Nigeria and on
    occasion to the UK and within the SSA region. There is likely to be a
    need to work outside office hours from time to time.
  • As a member of the senior team, occasional attendance at events at weekends and evenings.

Person Specification

Behaviours (Please see The Behaviours Dictionary for behaviour definitions and levels):
Behaviours assessed during interview stage of recruitment process:

  • Making it Happen – Most demanding level
  • Connecting With Others – Most demanding level
  • Working Together – Most demanding level

Behaviours not assessed during recruitment process:

  • Creating Shared Purpose – Most demanding level
  • Shaping the Future – Most demanding level
  • Being Accountable – Most demanding level

Assessment stage:

  • The position holder will be required to demonstrate all six
    behaviours, on the job. These will be assessed during year end
    performance evaluations.
  • Behaviours to be assessed during the interview stage of recruitment are referenced.

Skills and Knowledge (See The Core Skills Document for details):

  • Communicating & Influencing skills (L4)
  • Managing Risk (L3)
  • Managing Project (L4)
  • Managing People (L4)
  • Planning & Organising (L3)


  • Programme Management
  • Supplier management

Assessment stage:

  • Short listing and Interview


  • A minimum of 5 years of proven experience in a similar role within the corporate sector, public /NGO sector
  • Evidence of quality management skills, and of having managed a
    service delivery/support function so as to deliver improvements in
    service quality to customers and users.
  • Evidence of managing and working in a multi-disciplinary
  • Property or estates team carrying out a mix of different functions or delivering different services


  • Experience in a similar role in an international organisation

Assessment stage:

  • Short listing and Interview


  • Educated to degree level or equivalent with a professional
    qualification in a Property – related discipline supported by full
    membership of and accreditation with a relevant professional property
    institute (such as RICS, RIBA, BIFM or CIBSE in the UK or relevant
    regional equivalent.)


  • Member (by examination) of an internationally accredited organisation such as IOSH or NFPA.

Assessment stage:

  • Short listing

How to Apply
Interested and qualified candidates should:
Click here to apply

Click here to download job details (pdf)

Click here to download BC Behaviour (pdf)

Application Deadline  Monday; 5th September, 2016.

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