Human Resources Manager Job at Mercy Corps Nigeria

Mercy Corps Nigeria’s humanitarian program aims to provide assistance to
populations affected by the crisis in Northeast Nigeria. With funding
from humanitarian donors including OFDA, FFP, EU, and ECHO the
humanitarian programs engage in several interventions including but not
limited to
food assistance, non-food items (NFI), protection,
livelihoods, cash transfers, WASH and capacity building of humanitarian
response actors. Mercy Corps is scaling-up and expanding its
humanitarian response in Northeast Nigeria to reach more beneficiaries
with additional assistance in a wider geographic area.

Mercy Corps is  recruiting to fill the position below:

Job Title: Human Resources Manager
Job Description
Program/Department Summary:

  • Mercy Corps has been present in Nigeria since 2012, focusing its
    interventions on conflict mitigation, adolescent girls’ empowerment,
    economic development and humanitarian assistance. With funding from
    variety of government donors and foundations, Mercy Corps has been able
    to work together with communities in Nigeria to respond to these needs,
    bringing benefit to more than 50,000 beneficiaries per year. All Mercy
  • Corps interventions in Nigeria are implemented in a conflict and gender sensitive manner.
  • With the rapid growth and increasing activities in Mercy Corps,
    there is the need for a middle management staff to complement
    management’s efforts at sustaining the resolve to meet its HRM

General Position Summary

  • The HR Manager is responsible for coordinating activities within
    the HR unit, ensuring excellence and timely delivery on job
    requirements. The HR Manager is required to provide efficient oversight
    function in the management of human resources activities for Mercy Corps
    programs in Nigeria; assist in the achievement of Mercy Corps program
    objectives with the facilitation of recruitment, remuneration and staff
    development issues.
  • The Human Resources Manager will be based in Abuja with frequent travels to project locations including the North East

Essential Job Functions

  • Ensure an effective and efficient HR system
  • Assist Operations Manager in designing and implementing improvement strategies in the HR unit
  • Responsible for ensuring efficient filing of personnel files for all staff – including recruitment documents,
  • Maintain a tracking system for all leave types taken by employees;
  • Maintain up-to- date staffing lists; preferably filing by program and department;
  • Ensure that employee performance evaluations are completed as scheduled;
  • Ensure that all national staff have an up-to- date relevant job description;
  • Coordinate coverage for operations during annual leave of key national staff with management;
  • Oversee the monthly procedure of timesheets for all staff
    including collection, review and compilation into payroll; train new
    staff on timesheet procedure;
  • Process monthly payroll in conjunction with finance staff and ensure payroll is delivered in a timely manner;
  • CVs, valid contracts, PAFs, timesheets, employee data sheets, disciplinary papers and performance evaluations:
  • Ensure recruitment of national staff adheres to Mercy Corp approved standard Recruitment Policies and Procedures
  • Ensure adequate participation of HR Department in interviews for new staff;
  • Ensure approved Salaries and benefits adhere to Mercy Corps salary scales and protocols
  • Ensure Mercy Corps Nigeria personnel policies strictly adhere to
    Nigerian labour law as applicable; this includes payment of appropriate
    taxes, benefits etc.;
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Position Description

  • Responsible for ensuring adequate orientation of all new, national staff on Mercy Corps Nigeria
  • Ensure all new staff receive copies of Nigeria National Staff Policy Handbook and are alerted to
  • Oversee the clearance of terminated employees, as per Mercy Corp policies and procedures;
  • Participate in disciplinary, hiring and termination meetings with program staff upon request;
  • Maintain confidentiality of all national staff personnel issues including disciplinary procedures and
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to
  • Support and advice on policies, as required;
  • Advise staff (national and international) on disciplinary procedures;
  • Advise staff (national and international) on raise policies and procedures;
  • Assist management in conducting or arranging for trainings and/or other human resource
  • Other duties as assigned.

Supervisory Responsibility:

  • The HR Manager directly supervises the HR Officer


  • Reports directly to: Operations Manager
  • Works directly with: Program, logistics and finance team

Knowledge and Experience

  • Education: at least Bachelor Degree in Business Management /
    Administration or equivalent professional certificates in Human
    Resources Management;
  • Knowledge of Mercy Corps systems and procedures (esp.
    procurement systems) desirable; M&E experience preferred and
    knowledge of US, EU and DFID regulations helpful.
  • Excellent negotiation and representation skills.
  • Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
  • Excellent oral and written English skills required;
  • Ability to work effectively with an ethnically diverse team in a sensitive environment systems, policies and procedures;
  • At least three (3) years’ HR management experience, preferably with an NGO and in a managerial capacity.
  • Ability to translate letters, reports and meetings as required.
  • Demonstrated attention to detail, following procedures, meeting
    deadlines and working and problem-solving independently and
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  • Development activities;
  • Contracts/ pay rates;
  • Mercy Corps and to not jeopardize its humanitarian mission.

Success Factors:

  • A successful candidate will have strong diplomacy skills in
    managing a team with different backgrounds, abilities, and technical
    knowledge and will have contextual knowledge of Northern Nigeria. She/he
    will use effective communication and team-building techniques, have
    excellent organizational and strong interpersonal skills and display an
    even temperament and good sense of humor.
  • Organizational Learning:
  • As part of our commitment to organizational learning and in
    support of our understanding that learning organizations are more
    effective, efficient and relevant to the communities they serve – we
    expect all team members to commit 5% of their time to learning
    activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts
    towards accountability, specifically to our beneficiaries and to
    international standards guiding international relief and development
    work, while actively engaging beneficiary communities as equal partners
    in the design, monitoring and evaluation of our field projects.
  • Mercy Corps Team members represent the agency both during and
    outside of work hours when deployed in a field posting or on a visit/TDY
    to a field posting. Team members are expected to conduct themselves in a
    professional manner and respect local laws, customs and Mercy Corps’
    policies, procedures, and values at all times and in all in-country

How to Apply

Interested and qualified candidates should send their Application and CV’s to: with the position applied for as the subject of the email.

Note: Shortlisting will start as soon as we start
receiving applications and deadline might be changed without prior
notice. Only shortlisted candidates will be contacted.

Application Deadline  16th August, 2016.

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