Mercy Corps Jobs in Nigeria, August 15th, 2016

Mercy Corps has been present in Nigeria since 2012, focusing its
interventions on adolescent girls’ empowerment, economic development and
conflict mitigation. With the insurgency spilling over
from the North
East of Nigeria and causing displacement of millions of individuals,
Mercy Corps has decided to address the rising humanitarian needs among
displaced households and vulnerable host communities by starting its
humanitarian program in July 2014. The Human resources function is
discharged by the operation support. The Operations department functions
to ensure effective systems that support strategy for healthy, robust
and integrated functions of local team members.

Mercy Corps is recruiting to fill the position below:

Job Title: Senior Project Officer (Guidance and Counseling) – Girls Opportunities for Advancing Literacy 2 (GOAL 2)
Location: Kano State – Nigeria
Job Description

  • We are looking for a motivated individual, who is enthusiastic
    about the work we do and is looking to work within a dynamic team.
  • Girls’ Opportunities for Advancing Literacy 2 (GOAL 2) focus on
    institutionalizing and scaling the successes from GOAL 1, to ensure
    that Adolescent girls (15-19) across Kano state are better equipped for
    the school-to-work transition as a result of improved financial
    literacy, vocational choices and life skills. GOAL 1 successfully
    identified methods to improve girls’ confidence and knowledge around
    employment and financial literacy with 1,800 girls in 13 schools. Girls
    who received counselling and training on financial literacy and work
    force preparedness improved their confidence in education and entering
    the workforce. They were also better able to articulate their life
    goals and manage their money.
  • GOAL 2 will scale key activities from phase one across Kano
    state, with potential to reach up to 253,712 girls in 969 government
    junior and senior secondary schools. Activities will focus on embedding
    quality financial literacy education and counselling within key local
    institutions including the Ministry of Education, Science and Technology
    (MoEST), the Kano State Secondary School Management Board (KSSSMB) and
    the Kano Educational Resource Department (KERD). Mercy Corps’
    implementation will take advantage of two key opportunities:

1.) Institutionalizing financial literacy education in
Kano offers an opportunity to improve financial independence among
girls throughout Nigeria’s most populous state. Achievements with
financial literacy in GOAL 1, such as dramatically boosting girls’
savings and improving their financial literacy, means that Kano can
take this proven model to scale. In addition, a window of opportunity
exists to bring the experiences from Kano to the national stage through
collaboration with the Central Bank of Nigeria (CBN) as the National
Financial Inclusion Strategy is operationalized.

2.) High quality guidance counselling offers girls
sound, targeted advice as they navigate the transition to adulthood. As
we’ve seen through the “safe space” model tested in GOAL 1 (and
elsewhere), trusted adult advisors can improve adolescent girls’
economic, financial and social assets, and expand opportunities for a
healthy life.

General Position Summary

  • The Senior Project Officer (Guidance and Counselling) will
    support the implementation of activities that provide high quality
    guidance and counseling for marginalized girls in Kano state secondary
  • This position will ensure that Ministry of Education  and its
    agencies in Kano recognizes and systematically supports professional
    guidance counselling services as valuable resources for girls in

Essential Job Functions

  • Support technical aspect of the project in delivery of quality
    guidance and counseling services for girls in schools through the
    support of professional guidance and counselors
  • Advocate to the government of Kano state through the ministry of
    education to roll out guidance and counseling resources developed by
    Mercy Corps for schools counselors
  • Identify relevant resources within government, donor
    organizations, education institutions that support quality guidance and
    counseling in schools
  • Facilitate relationship and coordination with government to
    ensure that project activities are geared toward institutionalization
    and sustainability
  • Coordinate links with government coordinators of guidance and
    counselors, project staff to ensure the implementation of activities on
    time, target and budget
  • Support government coordinators of guidance and counselors to
    conduct Training of Trainers (ToT) and capacity strengthening trainings
    to address the needs of school counselors
  • In collaboration with M&E staff, implement relevant need
    assessments, data and information collection for on-going project
  • Support in setting up and strengthening government management information system, communication and knowledge management


  • Represent the project at government relevant meetings in the field, in close coordination with the Project Manager
  • Collaborate and build relationships with government, NGOs to complement donor funding


  • Reports Directly To: Project Manager
  • Works Directly with: Coordinators of Guidance and Counseling in
    the state ministry of education and its agencies, project staff and
    Mercy Corps gender programs team in the field and at HQ.

Success Factors

  • The successful applicant will combine exceptional management
    skills and technical skills with a focus on successful engagement and
    support to educational institutions in a culturally and religiously
    conservative environment.
  • S/he will have an outstanding ability to develop, implement and
    manage innovative and complex programs within the current and future
    program structure of Mercy Corps in the region. Multi-tasking,
    prioritizing, problem solving and simultaneous attention to detail and
    strategic vision are essential.
  • The most successful Mercy Corps staff members have a strong
    commitment to teamwork and accountability, thrive in evolving and
    changing environments and make effective written and verbal
    communication a priority in all situations.
  • This position will be based in Kano, where security may be particularly difficult at times.
  • Mercy Corps team members represent the agency both during and
    outside of work hours when deployed in a field posting or on a visit/TDY
    to a field posting.
  • Team members are expected to conduct themselves in a
    professional manner and respect local laws, customs and MC’s policies,
    procedures, and values at all times and in all in-country venues.
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Knowledge and Experience

  • Have BA/BSc or equivalent in Education, Management, Social
    Sciences, Development Studies or other relevant field. A relevant second
    degree desired.
  • 2-3 years’ experience with guidance counseling and/or mentoring
    required. Experience delivering counseling services to marginalized
    girls and/or training guidance counselors desired.
  • Experience managing secondary education or school to work and
    especially targeting marginalized girls or young women programs
    required. Strong written and oral communication skills in English
    required, including report development, writing and editing. Hausa
    language skills strongly preferred
  • Demonstrated attention to detail, ability to follow procedures,
    meet deadlines and work independently and cooperatively with team
  • Strong interpersonal, communication and coordination skills and a demonstrated ability to multi-task.
  • Experience in Northern Nigeria strongly essential.
  • Experience designing, organizing and/or delivering trainings, ideally within the public education sector.
  • A minimum of 4 years of experience in programme design and
    implementation, education, guidance and counseling, gender- focused,
    skills building program.
  • Demonstrated experience working with government ministries and
    officials, Ministry of Education and its agencies experience preferred.
  • Experience in project sustainability and institutional capacity strengthening

Job Title: Safety and Security Manager
Reports directly to: Country Director
General Position Summary

  • The Safety & Security Manager (SSM) is responsible for
    managing all safety & security systems in country, but with a
    majority focus on the humanitarian response in Northeast Nigeria.
  • The SSM will work closely with the Country Director and Senior
    Management Team (SMT) in developing and implementing procedures and
    policies specific to each situation including security management plans.
  • The SSM will provide support and advice to the Country Director,
    relevant program directors, including the Director of Humanitarian
    Programs, on safety and security issues and is a member of the Senior
    Management Team and Security Management Team.
  • The SSM will provide training, mentoring, support and guidance
    to security focal points (SFPs) appointed in each field office and
    Security Officer (SO) for humanitarian team based in Gombe/Biu. g.
  • Moreover, the SSM will provide (or arrange for) necessary training of all Mercy Corps staff and partners, as needed.
  • He/she is expected to assist program teams in incorporating
    security planning and awareness into program planning. It is expected
    that SSM will provide extensive support with frequent dialogue and field
  • Reporting instruments and tactical guidance will be standard
    with the Nigeria team. In addition, the SSM will work closely with the
    Global Director of Field Security and Regional Security Adviser.
  • The SSM will also coordinate with the Nigeria Security forums
    including UNDSS, other INGOs, embassies, etc. This engagement will be of
    particular importance as the UN scales up its humanitarian
    response/security infrastructure.

Essential Job Functions
Security information & analysis:

  • Work with SFPs, SO, Heads of Office and the SMT to monitor the
    security environment in the designated areas of Nigeria, with particular
    focus on the Northeast.
  • Prepare analytical reports, based on information from internal
    and external sources, to support policy and procedure reviews as well as
    to mitigate risks to programming.
  • Prepare weekly security brief and share with all relevant staff, including program managers, SFPs and security management team.
  • Be readily available at all times to the Country Director and field staff to advise on security developments.

Security system management:

  • Develop, review and ensure effective implementation of the MC
    Nigeria Security Management Plans including a security plan in assigned
    offices, together with key actors.
  • Develop, review and ensure the effective implementation of hibernation and evacuation SOPs.
  • Actively participate in SMT meetings and support members in
    sharpening their skills in risk and vulnerability assessments,
    evaluating information and developing security protocols and strategies
    that work for the team and allow to progress safely and with the lowest
    risk possible.
  • Conduct security assessments in all offices and international
    staff residences, with recommendations to the Country Director for any
    necessary improvements.
  • Ensure adequate supply of necessary safety and security-related equipment at all offices and international staff residences.
  • Ensure that relevant staff members understand and are able to
    use this equipment, including radios, satellite phones, fire
    extinguishers, etc.
  • Conduct comprehensive security/risk assessment in potential new program/field sites, as necessary.
  • Implement and ensure effective monitoring of a vehicle tracking system in each office.
  • Ensure implementation of incident tracking and reporting protocols, with key stakeholders.
  • Prepare and update as necessary the “constant companion”, both full and pocket-sized versions.
  • Review and revise security telephone tree for all locations as necessary, with key stakeholders.
  • Conduct routine crisis management exercises for all staff and management.
  • Conduct mock drills in all MC offices (e.g. fire drill, evacuation drill etc.).
  • Promote and support efforts by field offices to meet the Inter
    Action Minimum Operating Security Standards (MOSS) through effective
    planning and budgeting for security.
  • Work with SFPs, Program Managers, Heads of Offices, Directors of
    Programs and CD on community acceptance messaging and other operational

Staff management and technical support:

  • Participate in the identification of SFPs and recruitment of
    Security Officers as necessary. Lead the onboarding and training of
    these staff.
  • Supervise the SO in NE Nigeria, including setting objectives,
    developing quarterly work plans, performance evaluation, etc. Assist
    SFPs in developing a monthly/quarterly work plan that can be monitored
    by the Head of Office, and remotely by SSM and Country Director.
  • Mentor the SFPs to fulfill their safety and security responsibilities at the field-level.
  • Work with CD to include necessary safety and security
    information in pre-departure information packages for new international
    staff and visitors.
  • Work with the Human Resources Officer (HRO) to develop and
    implement security orientation for new staff (international and
    national) and visitors.
  • Work with the HRO to identify security training needs of team
    members and include security awareness as an essential part of program
    trainings and refresher workshops.
  • Assess the training needs of drivers and guards in consultation with SFPs and Logistics staff.
  • Significant technical support provided to partner agencies –
    particularly in tactical skills and them defining their own risk
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  • Place high value on inter-agency coordination in security.
    Actively participate in security coordination activities in the
    Northeast and encourage SFP and Heads of Office to participate in
    coordination activities at the field-level.
  • Daily check-ins with humanitarian teams posted in the Northeast.
  • Actively seek opportunities for formal and informal cooperation in security.
  • Develop a network of relationships with peers in the
    humanitarian community (UN, NGO, ICRC, appropriate governmental offices,
  • Develop and engage Mercy Corps’ internal network of SFPs, SO and
    Heads of Office, and encourage inter-communications between them.
  • Pursue opportunities to engage others in our community in
    creative solutions to our security challenges through collaborative
  • Any other duties which are not listed but are essential to the safety and security for MC staff members and properties.

Organizational Learning:

  • As part of our commitment to organizational learning and in
    support of our understanding that learning organizations are more
    effective, efficient and relevant to the communities they serve – we
    expect all team members to commit 5% of their time to learning
    activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts
    towards accountability, specifically to our beneficiaries and to
    international standards guiding international relief and development
    work, while actively engaging beneficiary communities as equal partners
    in the design, monitoring and evaluation of our field projects.

Supervisory responsibility:

  • Security Officer Gombe/Bui.

Works directly with:

  • SFPs, Director of Humanitarian Programs, Team Leader of
    Humanitarian Programs, Directors of Conflict Management and Gender
    Programs, Operations Manager, Head of Offices, Program Managers, and
    Finance Manager.
  • S/He will work very closely with Mercy Corps’ Regional Security Advisor.

Knowledge and Experience

  • Bachelor’s degree in a relevant discipline, Master’s degree preferred.
  • 3-5 years field experience in safety and security with a humanitarian or development non-governmental organization.
  • Extensive experience in setting up and managing safety and
    security systems and protocols and provide training to staff and
  • Demonstrated understanding of complex emergencies, related
    security concerns, and appropriate responses to such emergencies. Good
    context analysis skills.
  • Excellent negotiation and representation skills and the ability
    to work comfortably with an ethnically diverse staff in a very sensitive
  • Effective skills in coordination, organization and prioritization as well as in Microsoft Office applications.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively with team members.
  • Proven ability to work and solve problems independently without direct supervision.
  • Experience living and working in Nigeria, and experience in the Northeast preferred.
  • Knowledge of Mercy Corps systems and procedures highly desirable.
  • English proficiency required: excellent written and oral skills.
  • Ability to speak Housa or Kanuri.

Success Factors

  • The Safety and Security Manager is responsible for the
    implementation of security policies, procedures and systems that are
    appropriate for the conditions in Nigeria. It is crucial that strategies
    and tactics are consistent with regional practices.
  • Critical to this job is problem solving, and the ability to work
    out methods to deliver successful programs while demonstrating
    excellent stewardship of donor funds and compliance with MC and donor
    regulations. Maintaining strong cooperative relationships with other
    departments is crucial.
  • The successful candidate will have the ability to interact
    effectively with national and international staff members and
    demonstrate ability to multi-task, meet deadlines and provide relevant
    advice and support in a fluid security environment.
  • The candidate will have a high degree of professionalism and
    must be able to live and work closely with a diverse team of individuals
    in a highly intense environment.
  • Mercy Corps Team members represent the agency both during and
    outside of work hours when deployed in a field posting or on a visit/TDY
    to a field posting.
  • Team members are expected to conduct themselves in a
    professional manner and respect local laws, customs and Mercy Corps’
    policies, procedures, and values at all times and in all in-country

How to Apply
Interested and qualified candidates should submit their CV’s and Cover
Letter in one document, addressing the position requirements to:


  • Applications must include the position title in the subject line and not more than 4 pages.
  • Only short-listed candidates will be contacted.
  • We are an equal opportunity organization and we strongly encourage women to apply for this position.

Application Deadline  25th August 2016.

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