Jobs

Ongoing recruitment in a Financial Institution for Entry Level Front Desk Tellers


Workforce Management Centre - Our client, a reputable financial institution, is recruiting to fill the position of:

Job Title: Front Desk Teller
Location:
Lagos
Role Summary

  • Ensure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.
Job Responsibilities
  • Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
  • Assist customers and resolve complaints by directing them to appropriate desks or supervisor
  • Take service charges as authorized
  • Maintain accurate teller register and other records for easy access of information  
  • Sale of Bank Products
  • Ensure error and fraud free transactions
  • Monitor and ensure proper use of assigned work tools
  • Prepare and submit daily, weekly and monthly reports as required
  • Remit Customs Duty payments received and issue receipts
  • Issue Managers Cheques as approved by Supervisor
  • Process Form M processing as requested by customer and approved by Supervisor
  • Receive, count and confirm customers cash deposits
  • Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
  • Post all house cheque deposits timely
  • Receive and post all confirmed transactions customer account with proper value dating
  • Process Western Union Money Transfer payments
  • Process and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on  virtual platforms e.g., VPay,  Interswitch, Remitta, Paydirect
  • Handle any other task or activity that may be assigned by the Supervisor
Experience/Qualification
  • 0 - 1 year experience 
  • OND/HND in related fields
  • Work experience in other Banks or companies is also a plus
  • Not more than 27 years

How to Apply

Interested and qualified candidates should kindly send their CV's to: [email protected] indicating the position for which you are applying for in the subject line