Social Media Manager Job in Lagos at Supermart.ng

Supermart.ng, Nigeria's leading online supermarket. If you desire to work in a fast paced environment, and experience rapid personal and career growth while making a tremendous impact in society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast
paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship program.

Supermart.ng is recruiting to fill the position below:

Job Title: Social Media Manager
Location: Lagos
Job Description

• The successful candidate will work closely with the directors and senior management teams to create awareness and build on existing client base for the company.
• This is an exciting role for someone who has a background in Customer Service and Tele-Marketing. 
• He/she will also be in charge of all planning, managing PR roles amongst other duties as needs arises for the office.
• Public Relations -managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns
• Customer Relations - customer support - answering questions however they come in (phone, e-mail, Social Media) and managing any online feedback forums such as GetSatisfaction pages
• Communications/Marketing Strategy - creating strategic marketing/communications plans to provide direction for the company’s public-facing communications
• Analytics - Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
• Business Development - As the job demands be also responsible for business development and sales
• The successful candidate will also be our primary contact with external press and be in charge of outbound communications.
• Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels
• Social media marketing - creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
• Events and Event planning - attending industry events and planning meet-ups for your community

• A Bachelor’s degree with 1-3 years experience within a customer service, Public Relations Environment
• Excellent negotiation & people skills.
• Accuracy and attention to detail with excellent organizational skills
• Event organization and management skills
• An independent, self-starter who loves new challenges, is highly creative and able to develop the brand
• Pleasant personality and able to build relationships with employees and press people
• Good ability to use Microsoft Word, Excel and PowerPoint
• Very well organized with the ability to multi task and prioritize workload in a very busy & fast paced environment
• Demonstrate a strong pro-active ability to learn, develop & implement new initiatives & Tele-Marketing solutions
• Articulate and enthusiastic with the ability to represent the company at all levels in a professional, warm and approachable manner

• A truly entrepreneurial experience in a fast paced, yet structured environment
• Regular advise and mentorship sessions
• Competitive salary
• A Silicon Valley type fun atmosphere
• Accelerated career growth with autonomy and lots of responsibility