Standard Chartered Bank Nigeria Job for a Country Technology Manager

Standard Chartered Bank Nigeria – We attract talented individuals. Not
only can they give you the benefit of their experience, they also reveal
a closer, more personal look at the wide range of global opportunities
we offer. At the core of the Group’s people strategy is our focus on
engagement. Engagement is a key driver of productivity and
performance, which creates the foundation of our performance culture. We
encourage and focus on the behaviours that bring out the very best from
every employee, assessing their performance not just on results but on
how those results were achieved. To further embed these behaviours we
have a remuneration programme in place, carefully designed to
incentivise our employees to live our values every day.

Standard Chartered Bank is recruiting to fill the position below:

Job Title: Country Technology Manager
Job ID: 527010
Location: Lagos, Nigeria   
Job type: Full/Part Time:
Job Description

  • Responsible for the development, implementation and delivery of
    the Group Technology Strategy to ensure support of the IT infrastructure
    and applications services in country to enable business operations and
    create the platform for business growth

Key Roles and Responsibilities

  • Ensure alignment to global IT policies and standards to support
    local initiatives; migration and implementation of best practice from
    peer sites and providing cost effective and compliant IT solutions to
    the business thus contributing towards the financial performance and
    growth of SCB in the local market
  • Engages various stakeholders including the Engineer and Build
    teams, Project Managers, Country Technology and Operation teams, for
    driving common Strategic Project Agenda
  • Uses internal and external financial and business indicators and
    scenario planning to pre-empt business challenges such as capacity and
    obsolescence risks and new regulations and to formulate responses
  • Drives synergies between Country Technology team and Group
    Technology support teams to ensure that they understand requirements and
    support the team in delivering the business strategy and deliverables
  • Manages and influences stakeholders through effective communication to achieve desired results
  • Lead the team to manage first and second line desktop support,
    Main Technology Room (“MTR”), Change Management, Incident Management and
    Problem management, as well as Request Management System (“RMS”) to
    ensure desktop user experience meets market standards
  • Ensures Technology Strategy/Roadmap is aligned to business strategy and the bank’s collective agenda
  • Engages in high level discussions with internal and external
    stakeholders to understand needs (including outsourcing plans) in order
    to develop fit for country strategies which drives investments
  • Maintains service level agreements and use metrics to drive
    decisions on service improvement which helps improve customer service
  • Establishes a performance culture around Risk Management using
    root cause analysis and corrective action planning as key elements of
    operational risk management
  • To manage In-country technology team’s Risk and Compliance
    related issues locally by access, monitor, review and follow up actions.
  • Ensure the business is equipped with the necessary technology solutions and processes for compliance purposes
  • Provide leadership and direction for Country Technology; to
    drive service excellence by recruiting, developing and retaining
    talented staff and providing them with appropriate infrastructure to
    perform their duties
  • Accountable for the enforcement of global strategies and
    standards, ensuring risk and compliance and security, data
    confidentiality and build standards are followed
  • Manages and meets the unit’s operations budget (including stretch budget targets) and financial KPIs
  • Remains abreast on current market practices and innovations,
    identifies and shares best practice with other CTMs with the view to
    developing and implementing better, standardised, simplified and
    innovative technology strategies and solutions – addressing cause not
    effect, minimizing non value-added and duplicated activities and
    reducing turnaround time (“TAT”)
  • Builds a people and unit road map that ensures an effective team
    – utilising all the people tools to continuously raise employee
    engagement and ensure function is seen as a “Great Place to Work”
  • Participates in customer meetings, helps review and attain benchmark service standards and maintains cross border relationships
RELATED:  British High Commission (BHC) Graduate recruitment in Abuja, March 12th 2016

Qualifications and Skills

  • Bachelor’s degree in Computer Science, Engineering or any other
    relevant field is required with a minimum of a second class degree.
  • Good level of understanding of technology (mobile, storage, databases, etc)
  • Results driven with strategic qualities and a strong will to achieve business objectives
  • Ability to work within a multi function, multi culture, multi
    discipline team environment with strong influencing and stakeholder
    management skills
  • Strong interpersonal skills and ability to engage mentor and motivate performance in others
  • Not less than 5 years in IT Infrastructure management role
  • Good communications skills.
  • Strong knowledge of Banks end to end systems  and Project Management skill
  • Knowledge on Data Centre operations and facility management
  • Strong business management skills (entrepreneurship), with demonstrable track record in a dynamic environment
  • Relevant Technology Certifications

How to Apply
Interested and qualified candidates should:
Click here to apply

Be the first to comment

Leave a Reply

Your email address will not be published.