Transaction Management Personnel Vacancy at AppZone Limited

AppZone is Africa’s leading provider of Integrated Banking and Payment
software platforms and incidentally creator of BankOne; the world’s
leading cloud infrastructure for Banking and Payment processing targeted
at Small and Medium financial Institutions.
AppZone is recruiting to fill the position below:

Job Title: Transaction Management Personnel
Job Description

  • Monitor e-channel transactions remotely at the commercial bank
    ends as well as on our cloud infrastructure, both weekdays and some
  • Provide technical first-level support to Client Relationship
    Managers (CRM) and the centralized helpdesk team, as well as other third
    party partners.
  • On request and on stipulated regular basis, generate reports to be show channels usage.
  • Analyze customers’ transactions end-to-end to determine point of
    failure, providing the concerned party with the necessary transaction
    details for complete resolution.
  • Ensuring that all the various services required to maintain
    system stability and availability are all up and running at all times
  • Efficient use of the case management and feedback system to
    maintain a proper and accurate record of all customers’ complaints and

Skills and Responsibilities

  • Minimum of BSc/HND in Computer Science, Computer Engineering or any other related field.
  • Ability to work in a fast-paced environment.
  • Good communication skills
  • Excellent interpersonal, analytic skills and great attention to details.
  • Must possess the ability to learn with speed and ease.
  • You have internship experience in the financial services
    industry related to operations and/or financial analysis, or a maximum
    of 2 years of Transaction Management experience in the financial
    services industry
  • You must be performance driven with a proven track record
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How to Apply
Interested and qualified candidates should send their applications and CV’s to:

Application Deadline  12th October, 2016.

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