IT Manager Job at GlaxoSmithKline (GSK)

GlaxoSmithKline (GSK), one of the world’s leading research based
pharmaceutical and healthcare companies, is committed to improving the
quality of human life by enabling people to do more, feel better and
live longer. GSK employs over 97,000 employees in over 100
countries worldwide.
GlaxoSmithKline Consumer Nigeria Plc is one of Africa’s largest consumer
healthcare companies, producing leading brands such as Lucozade,
Ribena and Panadol.

GlaxoSmithKline (GSK) is recruiting to fill the position below:

Job Title: Nigeria/WCA IT Manager
Requisition ID: WD84774
Position: Full time
Functional area: IT

  • To act as a single point of contact and accountability for IT business partnering, projects and service delivery.

Stakeholder Management & Strategic Partnering:

  • Provide functional and thought leadership to IT and business
    leadership teams on ‘art of the possible’ to inspire and drive
    innovation and transformation in GSK businesses.
  • To work as IT Single Point of Contact for in-market Pharma business.
  • To influence and actively participate in the definition and prioritization of GPIT strategies and solutions.
  • To work with the GPIT Leadership Team and key market business
    stakeholders to ensure the successful and on-time strategy deployment
    for Corporate Business Services (CBS) and GPIT projects, target
    operating model and delivery of benefits.
  • To ensure IT budget and funding is approved by all stakeholders
    both locally and above country and manage/track the market IT budget.
  • To provide leadership and consultation to Pharma stakeholders on
    IT investments and value-add activities in alignment and support of
    business strategic initiatives.
  • To work closely with the Pharma business to understand and
    ensure local business requirements, expectations and opportunities for
    countries in scope are identified, prioritized and represented in GPIT
RELATED:  Recent Job Positions in an Engineering Firm, April 18th 2014

Project Portfolio Management & Delivery:

  • To ensure that all pre-project business analyses and other
    activities necessary to build Business Case, start projects and control
    budget are delivered.
  • To ensure business users of new and/or changed IT systems modify
    their processes and/or ways of working to derive the planned benefits
    from the system.
  • Define problem statement and involve proper IT and non IT
    stakeholders, specialists and Business Consultants necessary to deliver
    Business Case and start project and ensure successful project delivery.

Service Management & Delivery:

  • To ensure that Customer Satisfaction is regularly measured,
    analysed, necessary corrective actions and improvement actions are
  • To lead/facilitate serious escalation processes in countries in
    scope and to lead/coordinate the GPIT response to crisis situations,
    like unavailability of a critical system, data loss, FLU Pandemic, etc.

Support other Business Unit Operations:

  • Support Consumer and GMS operations where there is no IT representation from these Business Units

Basic Qualifications

  • At least 8 years’ relevant experience in the application of
    information technology to solve business problems, with at least 2
    years’ experience in IT management and relationship management with IT
    vendors and in-sourced IT service providers
  • At least a Bachelor’s Degree in Computer Science, Information Systems or equivalent
  • Strong matrix working  skills, including networking and teamwork abilities
  • Strong Account Management skills & customer focus
  • Budget management experience
  • Strong management & interpersonal skills with other cultures and communication skills.
  • Strong matrix management skills, including networking and teamwork abilities
  • Strong multi-tasking skills and prioritisation skills with a flexible attitude as priorities change.
  • Comprehensive knowledge of system design principles and
    methodologies including requirements management, change management,
    issue management, financial management and quality control
  • Good knowledge of business & cross company processes and
    strategies and good understanding of how the business processes are
    supported by key IT systems (ERP, CRM, HR respectively).  Hands on
    experience in a program or project role will be a bonus.
  • Regional working experience and proven track record in leading and influencing cross-functional and cross-cultural teams
  • Ability to manage complexity and derive simplicity from it whenever possible
RELATED:  Operation Supervisor Vacancy in a Courier company in Lagos

Preferred Qualifications:

  • Ability to proactively coach and develop staff across the varying countries and cultures.
  • Ability to strategic thinking, planning and fast learning. Strong analytical and problem solving skills
  • Strong spoken and written skills in English required (in addition to English, French will be an asset)

How to Apply

Interested and qualified candidates should:
Click here to apply

Be the first to comment

Leave a Reply

Your email address will not be published.