Jobs at Durban Suites, Wuse, Abuja

Durban Suites, Wuse, Abuja is currently seeking to employ suitably qualified candidate to fill the vacant position below:


Job Title: Receptionist (Female)
Location: Wuse, Abuja
Job Descriptions

• Process all guest check-ins by confirming reservations, assigning room, and issuing room key.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Review shift logs/daily memo books and document pertinent information in logbooks. Balance and drop receipts according to Accounting specifications.
• Report accidents, injuries, and unsafe work conditions to manager
• Perform other reasonable job duties as requested by Supervisors
• Assist staff with expediting problem payments (e.g., problems processing credit card).
• Follow up with guest regarding satisfaction with guest-related issues.
• Identify specific guest requirements and requests when given one.
• Contact appropriate individual or department (e.g., maintenance, Housekeeping) as necessary to resolve guest call, request, or problem.

• Female; Age 21-30yrs

• B.Sc in Business Admin and a minimum of 2 (two) years experience in related field.

• Ensure guest rooms, public space and employee areas are clean and well maintained
• Ensure guest room status is communicated to the Front Desk in a timely and efficient manner.
• Work effectively with the Engineering department on guest room maintenance needs.
• Obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Obtain Inventories stock to ensure adequate supplies.
• Assist in the ordering of guest room supplies, cleaning supplies and uniforms.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.

• WAEC/SSCE/High school diploma or GED; experience in the housekeeping or related area.

• The cook would be accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks.
• Determine how food should be presented, and create decorative food displays.
• Interact with guests to obtain feedback on product quality and service levels.
• Provide information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyse information and evaluating results to choose the best solution and solve problems.
• Inform F&B service staff of items needed and available menu options
• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
• Provide direction for menu development.
• Monitor the quality of raw and cooked food products to ensure that standards are met.

• Male; Age 21-30yrs

• High School Diploma or GED; experience in the culinary, food and beverage, or related professional area.

• Degree from an accredited Culinary Arts Institution, Hotel and Restaurant Management, or related major