Service Engineer Vacancy in a Global Packaging

Peoplesource Consulting – Our client is a part of the Sub Sahara Africa
Cluster (SSA) of a leader in the global packaging market. It is
responsible for West Africa and consists of more than 20 countries
within its market including Senegal, Ghana and Cameroun. We are
currently looking to help our
client fill the role of Service Engineer.

Peoplesource Consulting is recruiting to fill the position below:

Job Title: Service Engineer

Location: Nigeria
Department: Sales Maintenance Unit
Report to: Sales Management and Marketing & Product Management Director
Job Descriptions

  • The incumbent will be involved in executing preventive
    maintenance activities in line with the organisation’s global standard
    procedures and reinstate equipment into production environment according
    to defined expectations.
  • The successful candidate will be part of a team but the majority of the time will be spent out working with customers.
  • To be successful in this position the he/she must enjoy to work
    independently, remotely and to travel a lot, sometimes working outside
    of regular working hours (evenings and weekends), based on customer
  • He/she must have strong personal drive and interest in
    self-development. This position offers opportunities for a future long
    term career (even internationally), in a sustainable and mature market
    in a global company.

Key Role and Responsibilities

  • Execute installation tasks, assembling machines and conveyers.
  • Execute preventive maintenance activities in line with Company’s
    global standard procedures and reinstate equipment into production
    environment according to defined expectations.
  • Act as an ambassador for the Company at all times, ensuring and
    promoting good working relationships with the customer and that
    company’s reputation is sustained.
  • Execute and complete all relevant reports in an accurate and
    timely way. Distribute reports according to existing procedures and
    ensure that proper handover is done.
  • Execute all work in accordance with Company and Customer safety
    regulations and requirements. Execute all work in accordance with
    Company’s standards and requirements regarding product quality and food
    safety. Escalate all discovered food safety, quality assurance and
    regulatory issues.
  • Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
  • Execute installation of relevant rebuilding/upgrade kits
    according to procedures and reinstate equipment into production
    environment according to defined expectations.
  • Inform relevant Company’s staff about ongoing service activities
    as well as of any issues affecting the customer or the quality of the
    Company’s service. Inform about any business opportunity discovered at
    the customer through the relevant channels.
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Required Working Relationships:

  • A Service Engineer is in regular contact with customers, colleagues, Key Account Managers, Team Leader and FSO Area Manager.

Job Attribute

  • Mechatronics/polytechnical training (vocational education at university level or equivalent is a must have.
  • Computer skills (Office skills).
  • Automation and Process

Work Experience

  • Installations, maintenance and/or service work.
  • Technician, Service Engineer from another company, Development Engineer

Required Functional Competences:

  • TS Maintenance Execution
  • TS Production Equipment Functionality
  • TS Production Lines
  • TS Portfolio Knowledge
  • TS Food Safety
  • TS Installation
  • QT Quality Culture
  • TS Basic Occupational Health & Safety

Behavioural Competences:

  • Strong personal drive and interest in developing yourself is required.
  • High integrity and ability to lead self
  • Suitable candidates must have proven mechanical skills and to work both supervised and independent.

Other Skills

  • English (proficient level), local languages to be specified as well as the French Language is a must have.
  • Additional languages used as needed in the specific market

Job Dimension

  • As above
  • Any other tasks assigned by your Manager

How to Apply

Interested and qualified candidates should send their applications and CV’s to: quoting job reference

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