Current Vacancies in a 5 Star Hotel in Lagos

Smart Partners Consulting – Our client a 5 Star Hotel in Lagos, is recruiting to fill the position below:

Job Title: Hotel Front Office Manager
Job Responsibilities

  • Ensure effective customer service . Oversees phone reservations and room assignment.
  • Greets and registers guests and fulfills requests for special services, such as meetings or transportation.
  • Also meets with other department managers, such as marketing and revenue, to find ways of improving the guest experience.
  • Deals with any customer problems, and may offer discounts,
    adjustments to bills or complimentary rooms to compensate for


  • A good first Degree in Hotel Management and other related fields.
  • Strong Leadership and management skill.
  • Ability to use different hotel softwares.
  • Minimum of 8 years experience in Hotel business with minimum of 4 years as a Front Office Manager in a 5 star hotel

Job Title: Revenue Management Manager (Hotel)
Location: Lagos
Job Role

  • Implement revenue management operations, procedures and best practices.
  • Identify new revenue opportunities.
  • Provide daily, weekly and monthly analysis, strategy adjustment and reporting.
  • Optimize and expand distribution partnerships.
  • Act as overall business development consultant for the hotel manager/owner.
  • Challenge and influence hotel to improve service level and operational standards.
  • Build and maintain strong working relationships with levels of staff
  • Embed a revenue management culture Analyze overall monthly hotel
    performance and provide summary report with recommendations to improve
    long term strategies.
  • Responsible for best practice standards to include: competitor
    analysis; environmental scanning; market modeling; distribution yield
    management; business mix yield management; length of stay yield
    management; inventory availability by channel; pricing control and new
    pricing concepts.
  • Ensure hotel personnel is fully competent in the use of all systems
  • Ensure hotel personnel is fully competent in the use of all
    systems Work in liaison with hotel sales and reservations departments
    as a team
  • Perform competitive benchmark studies and follow market trends..
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  • Bachelors or Masters Degree in Finance/Accounting/Hotel Management, Tourism or Economic Studies.
  • ACA would be added advantage.
  • Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets.

Job Title: Director of Sales (Hotel)
Job Summary

  • The Director of Sales & Marketing will be responsible for
    all aspects of sales, analyzing and achieving strategic objectives and
    business growth goals.
  • Demonstrates excellent leadership and communication skills with
    associates, guests and owners. Directs sales associates, builds sales
    budgets and marketing/business plans, while ensuring the hotel is
    protected and inventory controls are in place.
  • Ensures all operations are in alignment with the vision of the
    General Manager, Company and brand standards. Delivers quality service,
    achieves financial goals and implements short and long term strategies.


  • Establishing powerful marketing strategies and campaigns
  • Establish outstanding relationships within the market place
  • Set property up for success for year over year profit goals
  • Have a proven track record as a Director of Sales and Marketing in a upscale hotel 5 star hotel
  • Experienced leader who can effectively manage a team and ensure action plans and goals are attained
  • Can deploy and mentor a sales team to uncover new accounts and business in a highly competitive market
  • Is a self-starter who is able to work creatively and has a strong marketing background.


  • 10 to 15 years of hotel sales and marketing management experience
  • A good first Degree with MBA .
  • Ability to Travel and multi-task
  • Requires effective business writing ability and communications skills
  • Develop strong internal and customer relations.

How to Apply
Interested qualified candidates should send their detailed CV’s to:

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Application Deadline  25th October, 2016.

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