Front Office Representative Job Vacancy in a Telecom Infrastructure Company in Nigeria

Hamilton Lloyd and Associates - Our client is a startup telecom infrastructure company in Nigeria with an innovative approach to hosting base stations for telecom majors.
Due to internal vacancies, they are looking to hire the services of:


Job Title: Front Office Representative
Locations: Lagos and Abuja
Job Summary

• Front Office Representative shall undertake all receptionist and clerical duties at the desk of our main entrance.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
• He/she shall deal with complaints and give accurate information. A customer-oriented approach is essential.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Deal with complaints and give accurate information
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Take up other duties as assigned (travel arrangements, schedules etc.)

• Degree in related course.
• Minimum of 3 years work experience in related field.
• Engineering background will be an added advantage.

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. computer, printer etc.).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.
• Knowledge of office management.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).