Teclab Management Services Limited Current Job Positions in Lagos

Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her
numerous clients since 2006.

Teclab Management Services Limited is recruiting to fill the position of:


Job Title: Medical Client Service Executive
Location: Lagos
Core Purpose of the Job

• Establish and cultivate relationships with a company’s clients.

• Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
• Interface with clients frequently and maintain an excellent relationship with them
• Oversee and coordinate client escalated operational issues
• Manage and oversee effective dissemination of client information to operations teams
• Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.

• Good listening skills
• Solid verbal and written communication skills.
• Time Management.
• Detail oriented.
• Good people skills
• Strong customer service and interpersonal communication skills.

• Relevance towards the overall success of the Organization
• Effective administration and cost effective Resource Management
• Accuracy and promptness of reports rendition

• Minimum of BSc in Medicine or Nursing. A master’s degree would be and added advantage
• Interested applicants must reside in Lagos.

• Academic and Professional: Bachelor’s degree in related field, Three to five years’ related experience, including medical client service or training; or Equivalent combination of education and experience.

• This role is responsible for managing the business side of a general practice (GP). Successful candidate would be responsible for managing the practice's staff and budgets, ensures financial sustainability while delivering good customer service.
• Makes key business decisions and oversees day-to-day practice operations.

• Works with physicians to develop business strategies and patient services
• Designs and implements workplace procedures
• Manages patient records and IT system
• Recruits, trains, and supervises new administrative employees
• Interacts with patients and gains customer feedback about the practice
• Addresses patient complaints in a compassionate and timely fashion
• Manages the production of patient brochures, newsletters, and other correspondence
• Liaises with general practitioners, nurses, physiotherapists, and other medical practice employees to ensure they have necessary support
• Oversees daily practice operations, including appointment scheduling, billing procedures, debt collections, cleaning, security, and occupational health and safety
• Leads a team made up of medical secretaries, receptionists, records staff

• Good Listening Skills
• Good People Skills
• Budgeting and Accounting Skills
• Ability to Work as Part of a Team
• Analytical Skills
• Health and Safety Knowledge
• Good influencing and problem solving skills
• Ability to Communicate and negotiate with confidence
• Computer Literacy and Knowledge of Relevant Software

• Minimum of BSc in Medicine, Nursing, Business Admin or other related courses. A master’s degree would be and added advantage
• Interested candidates must reside in Lagos.

• Academic and Professional: Bachelor’s degree in related field, Three to five years’ related experience, including clinical management and/or training; or Equivalent combination of education and experience.

• Relevance towards the overall success of the Organization
• Effective administration and cost effective Resource Management
• Accuracy and promptness of reports rendition
• Achievement of all set targets