Jobs

Catholic Relief Services (CRS) Job Vacancies in Nigeria, November 2016


Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world, CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and
non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming.

Catholic Relief Services (CRS) is  recruiting to fill the position of:


Job Title: Supply Chain Management Specialist (State-Level)
Location:
Nationwide
Department: Global Fund Malaria Program
Position Band: D - 1
Reports to: Supply Chain Management (SCM) Manager
Context
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.
Job Summary

  • The SCM Specialist will be based at State Ministry of Health (SMoH) offices to support the implementation of procurement and supply chain management activities at the state level and with partner health facilities.
  • The focus will be on building capacity of partnering health facilities in all areas of procurement and supply chain management, including but not limited to forecasting and quantification, inventory management, storage/warehousing, distributions, quality assurance and quality controls, and reporting.
  • The SCM Specialist will ensure a coordination role between actors at the state level.
Specific Job Responsibilities
  • Serve as a link between CRS and National Malaria Elimination Program (NMEP), SMoH, and NMEP’s third party logistics agents to ensure the supply of commodities to health facilities is seamless
  • Support partner health facilities in forecasting and quantification of malaria commodities and the submission of their bi-monthly Logistics Management Information System (LMIS) reports by collecting, synthesizing and transmitting data & information related to commodity utilization at the partner facilities as an input into forecasting future needs for CRS and NMEP
  • Provide technical assistance and strengthen the capacity of health facility personnel and Community Oriented Resource Persons (CORPs) as appropriate in the management of malaria commodities and distribution in the assigned state(s)
  • Participate in site assessment visits and contribute actively to the development of strengthening plans 
  • Work with partner health facilities to implement pharmacy related improvements and recommendations identified during assessments
  • Apply training guides and resources to facilitate capacity building at the SMoH and partner health facilities as needed and as new protocols are developed
  • Conduct physical inventory of malaria commodities in the partner facilities on monthly basis and sends report to the SCM and Technical Managers accordingly
  • Support quality assurance and quality control activities, as needed
  • In collaboration with NMEP’s State Logistics Officer, ensure that delivery of health products from the State Medical Stores to CRS’ partner facilities is well coordinated with appropriate and timely refills of commodities based on bi-monthly facility stock reports submitted by facilities
  • Write and submit monthly and quarterly progress reports to the SCM and Technical Managers
  • Represent CRS at all state level SCM meetings and SCM technical working groups
  • Ensure that Global Fund guidance is adhered to in the various procurement and supply chain management activities.
Agency Wide Competences (for all CRS staff):
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves with integrity
    • Models stewardship
    • Cultivates constructive relationships
    • Promotes learning
Key Working Relationships:
  • Internal: Global Fund Malaria Program Team, Deputy Country Representative, and Finance, Procurement and Administration Staff
  • External: assigned SMoH and partner health facility staff, NMEP’s third party logistics agents, LFA staff, NMEP logistics staff and other staff of the Government of Nigeria
Qualifications
  • Bachelor's degree in a Health-related discipline, Logistics Management, Business Administration or any other related degree from a recognized university; B. Pharm preferred
  • Minimum 5 years of experience in providing technical and managerial services in pharmaceutical and health supplies logistics
  • Specific experience in malaria is strongly desired
  • Ability to form relationships and work closely with national and state level health authorities and partners
  • Demonstrated ability to monitor, supervise, and provide support to health facilities in supply chain activities
  • Familiarity with local logistical operations in the country such as distribution, inventory management and warehousing operations
  • Demonstrable ability to provide training in rational use of medicines, inventory management and issues relating to drug supply management
  • Ability to work both in a team and independently and ability to transfer knowledge through formal and informal training
  • Experience with, and a demonstrated commitment to, community-based approach to development
  • Ability to interface with multiple stakeholders, representatives, and partners in a professional manner on an ongoing basis
  • Excellent analytical and information seeking skills, good decision-making skills
  • Excellent English language oral and written communication skills
  • Proficiency in MS Office suite, including Word, Excel and Outlook
  • Willingness and ability to travel regularly to the partner sites and on short notice




Job Title: M&E Specialist
Location:
Various States
Department: Global Fund Malaria Program
Position Band: D - 1
Reports to: M&E Manager
Context
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.
Job Summary
  • The position of M&E Specialist will oversee all M&E activities for the program within the designated state, ensuring quality and timeliness of data collection and reporting.
  • S/he will provide technical oversight and guidance to strengthen state-level M&E systems, ensuring proper orientation and quality supervision to CRS sub-recipient M&E staff and M&E units in the State Ministries of Health.
  • The M&E Specialist will be responsible for tracking achievement on indicators at the state level and advise on solutions for continuous improvement. S/he should have the ability to work sensitively and positively with program staff and promote a learning environment. 
  • The M&E Specialist is expected to have a high level of self-initiative and use critical thinking skills to identify and fill gaps. 
Specific Job Responsibilities
Monitoring and Evaluation:
  • Ensure collection of high-quality reliable and timely data to monitor program activities and evaluate progress towards achievement of program objectives and state targets.
  • Support development of M&E plans and procedures. Ensure plans are adhered to and in line with national and state M&E strategies, health information management systems, and tools.
  • Collaborate with sub-recipients and State Ministry of Health’s SMEP and HMIS Units to strengthen processes for data collection, aggregation, reporting and analysis through the NHMIS; support and strengthen use of the DHIS2.0 platform at state- and LGA-levels.
  • Support M&E counterparts at the state-level in strategically preparing and reviewing M&E calendars and work plans.
  • Ensure that the program is in compliance with CRS’ MEAL Policies and Procedures and strategic initiatives.
  • Support elaboration of Program Update/Disbursement Requests (PU/DR) in collaboration with other program and M&E staff.
  • Coordinate regular data quality audits (DQAs) to ensure the integrity of project data, using the DHIS data and other relevant tools.
  • Conduct regular field monitoring and supervisory visits with program teams, SRs and government partners to provide mentoring and supportive supervision.
  • Organize and undertake M&E capacity building activities such as trainings, workshops and other visits for learning for SR, State and LGA Ministry of Health M&E staff.
  • Work with ICT4D staff to incorporate and maximize the value and utility of technologies for M&E.
Program Management:
  • Support SMoH staff with coordinating program management activities, by ensuring that the recommended coordination meetings hold at the LGA and state levels.
  • Participate in regular monitoring and supervisory visits to the GF-supported health facilities, and ensure that action plans are developed for identified gaps.
  • Support health facilities with ensuring that all items in the action plans are addressed and all outstanding gaps are closed.
Accountability:
  • Support programming staff to engage key populations in monitoring and evaluating program’s performance and to incorporate participatory methods into M&E systems.
  • Orient program staff and partners on the basic principles and practices of beneficiary accountability.
  • Support the development and implementation of feedback and response channels to reflect the preferences of community members and beneficiaries.
  • Ensure that beneficiary feedback is adequately documented, addressed, analyzed, and utilized by program teams.
Knowledge Management and Learning:
  • Ensure that state M&E and program teams regularly review and accordingly adjust M&E plans and tools in the light of changes and needs in the field context based on monitoring data and reflection sessions.
  • Support learning-to-action events and reflection sessions to systematically analyze data for programmatic use, and to document and incorporate lessons learned into program design and implementation.
  • Conduct regular data review and analysis for feedback to states and SRs for program improvement, and for updates to national level (CRS and government).
  • Support program staff in key activities including development of a learning agenda, organizing regular learning events, supporting operations research, and reflecting, documentation, and communication of learning initiatives.
  • Actively participate in the M&E Community of Practice with other CRS, SR and government M&E staff.
  • Support knowledge management systems and practices to gather, document and share best practices with SRs, government and technical partners. Collaborate with M&E and program staff to develop learning briefs, project bulletins and other materials for dissemination.
  • Promote adoption of the best practices in knowledge management by other SRs and government partners.
Representation:
  • Liaise with technical counterparts in the State Ministry of Health, SRs, and other local stakeholders engaged in malaria activities in Nigeria.
  • Represent CRS at relevant technical working groups, sectoral meetings and coordination forums within the state.
Key Working Relationships:
  • Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ
  • External: State Ministries of Health (SMOH), SRs, Technical and Financial Partners, partner health facilities
Agency Wide Competences (for all CRS staff):
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning
Qualifications and Skills
  • Bachelor’s degree in a field related to Public Health, International Development, or Social Sciences.
  • Minimum of 5 years’ experience in monitoring and evaluating health programs in an African country
  • At least 2 years’ experience in provision of technical advisory services or consultancies working with government partners
  • Knowledge of national health management information systems, strategies and tools in Nigeria; familiarity with DHIS2.0 platform is required
  • Demonstrated experience with collection/analysis of epidemiological data
  • Understanding of principles and current approaches to M&E for health programming, including knowledge of both quantitative and qualitative methods
  • Experience with participatory and community-based M&E systems
  • Familiarity with beneficiary accountability mechanisms
  • Proficiency in database development/management, and skills in analyzing, interpreting and communicating data and information to various stakeholders
  • Experience using ICT4D for data collection preferred
  • Significant experience in conducting quantitative and qualitative assessments and surveys
  • Previous experience in program management is desired.
  • Experience with facilitation, capacity strengthening and partnership building
  • Ability to transfer knowledge through formal and informal training
  • Knowledge of Global Fund strategies and regulations desired
  • Public relations skills and ability to work well both within a team and independently
  • Strong representational skills and ability to interface with multiple stakeholders, representatives, and partners (including representatives of government agencies) in a professional manner on an ongoing basis
  • Demonstrated ability to work effectively under pressure and to prioritize competing demands
  • Strategic, analytical and decision-making skills
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Proficiency in database development/management and statistical software (SPSS, EPI-Info)
  • Professional proficiency in English oral and written communication skills; strong demonstrated writing skills required (reports, evaluations)
  • Willingness and ability to travel to field locations regularly and sometimes on short notice





Job Title: Administrative Officer
Location:
Various States
Department: Global Fund Malaria Program
Position Band: C - 1
Reports to: Zonal Team Lead
Supervises: Drivers
Context
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.
Job Summary
  • This Administrative Officer is responsible for managing the day-to-day activities that will ensure the smooth and efficient running of the zonal hub office.
  • The Administrative Officer will be specifically responsible for maintenance of the office building, ensuring assets are well maintained and functional, fleet management for the zonal hub, developing and analyzing reports generated within the Administrative Department (monthly  fuel consumption reports, maintenance reports, etc.), developing relevant tools for the management or research of any administrative responsibilities, and making informed recommendations to the Zonal Team Lead, Head of Administration and Head of Operations for improvement.
  • While the Administrative Officer reports to the Zonal Team Lead, s/he will need to keep the Head of Administration briefed on the status of all ongoing activities under his/her purview.
Specific Job Responsibilities
Administrative Tasks:
  • Facilitate effective coordination, understanding and cooperation between zonal hub team and the administration and finance departments
  • Develop strategies to ensure efficient application of agency resources, minimize wastage and achieve highest standards of stewardship
  • Directly supervise the building maintenance and repair for the office and request services as needed; provide oversight to the general cleanliness of reception area and its environs
  • Ensure that courier documentation (for sent and received items) is carried out properly; manage mail and mailing services
  • Ensure protection and safety equipment such as fire extinguishers and first aid kits are serviced, available and in functional order at the office premises
  • Prepare reports related to office maintenance, and utility costs as needed
  • Participate in the procurement of materials as directed, adhering to CRS/Nigeria’s procurement manual at all times; pick up quotations and invoices from vendors and carry out receiving function for procured items, as needed
  • Coordinate the use of the office conference rooms to avoid double bookings
  • Coordinate logistics for workshops, meetings, etc. as needed
  • Help to coordinate zonal hub staff travel schedules and support with planning and logistics as needed
  • Ensure that the staff directory for the zonal hub is constantly up-to-date and inform the Abuja office of changes
Finance Tasks:
  • Manage petty cash; this includes receiving completed and approved petty cash IOU forms, checking for appropriate approvals, disbursing the approved petty cash requests, following up and liquidating the requests in a timely manner, completing the petty cash register, balancing the petty cash register daily (with immediate notifications to finance of any discrepancies) and always keeping the petty cash tin secured
  • Raise all requests for vendor payments when the documentation is provided; follow up on these payments promptly
  • Raise requests for goods and services for pooled costs
  • Go to bank for withdrawals and deposits as applicable to the petty cash management process
Asset management:
  • Oversee the efficient use of office equipment including office (generators, photocopiers etc.) and telecommunication equipment as well as maintenance contracts for this equipment
  • Serve as the primary custodian of office supplies and consumables; distribute these based on written requests
  • Maintain proper and accurate records/inventory of office equipment and supplies (including distribution and usage)
  • Keep an inventory of the store (using stock cards) and update this information on a monthly basis
  • Send an updated inventory report on assets over $5000 to Head of Administration every quarter
  • Circulate the office supplies purchase request forms and liaise with the Head of Administration to restock the needed supplies in a timely manner
  • Make recommendations to the Head of Administration on items to be disposed of and prepare list of items for auctioning when directed
Vehicle Management:
  • Provide direct supervision to drivers, using CRS’ performance management system and standards
  • Receive and review all vehicle reports, report any issues immediately upon identification
  • Provide general oversight to vehicle dispatch and allocation
  • Review log sheets and data entry into the VMS tool and the monthly reports from the pool
  • Provide regular trainings on the use of the VMS to staff in the fleet management unit
Logistic:
  • Coordinate with program and administration staff for the transportation of project materials and equipment to project partners and offices where applicable
  • Ensure all required documentation and approvals are secured for such transportation
  • Forward received documentation on deliveries to the Administrative Secretary for processing of payments
  • Liaise directly with requestors, transporters and partners to coordinate distribution schedules
  • Receive goods received notes from the partners and delivery notes from the transporters; initiate payment process and follow up with Finance
  • Organize all necessary required labor to facilitate the movement of received goods and effectively organize the delivery of the goods to the required locations
  • Coordinate the movement of items that are donated to the office and ensure all documentation is in place for receiving or onward movement to partners where applicable
Knowledge Management:
  • Review all reports that are generated from the vehicle log and make recommendations based on generated reports so decisions can be taken on such as; donation of fuel consuming vehicles, fuel consumption pattern that could necessitate check on vehicles, fueling station etc. geared at improving current practices and increasing efficiency
  • Review admin policies to ensure that guidelines reflect current operational conditions and make recommendations on ways to improve efficiency and internal control measures where applicable
  • Maintain project files; ensure documents are stored in an easy to access and understandable system and update and circulate the filing list regularly
  • Record the minutes at staff meetings as needed and provide them to the meeting facilitator
Key Working Relationships:
  • Internal: Zonal hub team, Head of Administration, Head of Operations, Administration and Finance staff
  • External: Representatives of other PVOs, contractors, vendors, project partners, donors, LFA, and auditors
Agency Wide Competences (for all CRS staff):
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning
Qualifications and Skills
  • Bachelor’s Degree in Law, Economics, Administration or Management - an MBA is preferable 
  • Must be a matured, motivated, problem solving individual with high levels of initiative
  • Minimum of five years’ relevant administrative management experience, preferably with an international organization
  • Prior experience in supervising staff in a structured work environment; must demonstrate a good understanding of contemporary management best practices
  • Excellent people skills, demonstrating tact and diplomacy
  • Demonstrate excellent written and oral communication skills
  • Must have excellent research and facilitation skills
  • Demonstrate high level of initiative
  • Excellent knowledge of computer software – MS Office and Excel especially
  • Must be flexible and be able to work independently and as part of a team
  • May be expected to travel up to 25%





Job Title: Internal Auditor
Location:
Various States
Department: Global Fund Malaria Program
Position Band: D - 1
Reports to: Senior Internal Auditor
Context
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.
Job Summary
  • The position of Internal Auditor will assist the Global Fund Malaria Program team with the development, implementation and monitoring of action plans for his/her zone and ensure proactive risk management.
  • S/he will have a key role in SR strengthening by ensuring the identification, assessment and management of all categories of risks.
  • The Internal Auditor will liaise with the Senior Internal Auditor in the planning and processing of audits.
  • S/he will document lessons learned from various risks identified in audit reports, risk disclosure reports and other sources and propose mitigation approaches in order to create an environment of compliance and control at the zonal hub.
Specific Job Responsibilities
  • Serve as principle point of contact for the zonal hub and SRs/partner on issues relating to audit and risk
  • In collaboration with the Senior Internal Auditor, develop and implement comprehensive compliance review plans for the activities managed by the zonal hub for all areas of risk
  • Review and comment on award agreements, SR sub-agreements, and other award documents in order to ensure compliance with relevant laws and Global Fund regulations as well as CRS policy
  • Conduct audits and spot checks to ensure that zonal hub team and SR/partner operational policies comply with Global Fund regulations and agency standards
  • Conduct internal control assessments at the zonal hub level to validate compliance with CRS’ Internal Control Policy
  • Performs site visits of CRS and partner warehouses to inspect the condition of commodities and to evaluate internal controls systems
  • Assesses CRS’ monitoring of SRs
  • Coordinate with zonal hub colleagues to ensure that instances of non-compliance are identified, reported and corrected at CRS, SR and partner levels
  • Conduct investigation assignments; assess and evaluate systemic and operational factors contributing to the problem and offer actionable recommendations
  • Recommend action to be taken by CRS as the lead agency for any SR or partner that is not meeting its contractual obligations or does not have the necessary internal control and finance systems in place to manage advances and program activities, in coordination with the Senior Internal Auditor
  • Prompt follow-up for the closure of audit recommendations; this involves participation in the development of audit closure action plans and ensuring timely submission of responses
  • Contribute to the Country Program’s risk disclosure / loss event report
  • Review filing systems for program assets, personnel and other resources, and monitor implementation with the Senior Internal Auditor
  • Provide training to CRS hub and SR/partner staff to build compliance capacity
  • Document lessons-learned, case studies and best practices
Key Working Relationships:
  • Internal: Global Fund Malaria Program Team, Internal Audit Department, Head of Operations, Deputy Country Representative, Country Representative, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, HQ Audit Team
  • External: SRs, SMoH, partner health facilities, LFA, external auditors
Agency Wide Competences (for all CRS staff):
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning
Qualifications and Skills
  • Bachelor’s degree in Accounting, Finance or Business, required; ACA, CPA, CIA, Chartered Accountancy or Master’s degree preferred.
  • Minimum 5 years in accounting, finance or auditing; 5 years of auditing experience preferred
  • Knowledge of Global Fund regulations strongly preferred
  • Ability to interface with multiple stakeholders, representatives, and partners (including representatives of government agencies) in a professional manner on an ongoing basis
  • Demonstrated ability to work effectively under pressure and to prioritize competing demands
  • Strategic, analytical and decision-making skills; ability to plan over a 6 to 12- month period
  • Able to work independently
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Professional proficiency in English oral and written communication skills; strong demonstrated writing skills required (reports, evaluations)
  • Willingness and ability to travel in-country (sometimes on short notice) up to 50%




Job Title: Database Specialist
Location:
Abuja
Department: Global Fund Malaria Program
Position Band: D - 1
Reports to: M&E Director
Context
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.
Job Summary
  • The position of Database Specialist will be responsible for data management for the Global Fund malaria program.
  • S/he will oversee design and implementation of the data management plan to ensure high-quality data capture, storage and access.
  • The Database Specialist will manage the program’s database, data cleaning protocols and entry processes, including quality control and performance monitoring systems for the program.
Specific Job Responsibilities
  • Lead design of the program’s data management plan, data cleaning protocols and entry procedures. Ensure plan and procedures are adhered to and in line with national strategies, health information management systems, and tools.
  • Make available high quality data on a regular and timely basis for programmatic decision making
  • Regularly analyse routine data on relevant indicators to identify data quality issues, and provide feedback to CRS, SR, government and other partners, as necessary.
  • Support development of quality control and performance monitoring systems to ensure access to high-quality, reliable and timely data to monitor program activities and evaluate progress towards achievement of program objectives.
  • Identify and report any data management problems and ensures all data management issues are addressed.
  • Support regular data quality audits (DQAs) to ensure the integrity of project data.
  • Develop data management sections of the M&E operations manual; ensure all data management procedures and tools are organized, up-to-date, and accessible. 
  • Regularly review and accordingly adjust data management plans and procedures in the light of changes and needs in the field context based on monitoring data and reflection sessions.
  • Collaborate with the National Malaria Elimination Program’s M&E Unit and Department of Planning Research and Statistics (DPRS) to strengthen processes for data collection, aggregation, reporting and analysis through the NHMIS; support and strengthen use of the DHIS2.0 platform.
  • Provide technical support to State HMIS Units in States Ministries of Health, as may be required for strengthening the NHMIS.
  • Work with ICT4D staff to incorporate and maximize the value and utility of technologies for M&E.
  • Promote adoption of the best practices in database management by other PRs, SRs and government partners.
  • Actively participate in the M&E Community of Practice with other CRS, SR and government M&E staff.
Key Working Relationships:
  • Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ
  • External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, SRs, State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) and Department of Health Planning, Research and Statistics (DPRS) within the Federal Ministry of Health (FMoH), Technical and Financial Partners, partner health facilities, Local Fund Agent (LFA)
Agency Wide Competences (for all CRS staff):
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning
Qualifications and Skills
  • Bachelor’s degree in a field related to Health Information Management, IT, Statistics or Epidemiology
  • Minimum of 5 years’ experience in database development/management for health programs
  • Knowledge of national health management information systems, strategies and tools in Nigeria familiarity with DHIS2.0 platform is required
  • Demonstrated experience with collection/analysis of epidemiological data
  • Skills in analyzing, interpreting and communicating data and information to various stakeholders
  • Experience using ICT4D for data collection, management and analysis
  • Ability to transfer knowledge through formal and informal training
  • Knowledge of Global Fund strategies and regulations desired
  • Inter-personal skills and ability to work well both within a team and independently
  • Demonstrated ability to work effectively under pressure and to prioritize competing demands
  • Strategic, analytical and decision-making skills
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Access, and Outlook
  • Highly proficient in database development/management and statistical software (SPSS, EPI-Info)
  • Professional proficiency in English oral and written communication skills; strong demonstrated writing skills required (reports, evaluations)
  • Willingness and ability to travel in-country to project sites




Job Title: Advocacy, Communication, Social Mobilization (ACSM) Advisor
Location:
Abuja
Department: Global Fund Malaria Program
Position Band: E - 1
Reports to: Technical Director
Context

CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will assume the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 7 states.  CRS will also manage and oversee SRs to deliver a range of malaria treatment and prevention services at the state level.
Job Summary

  • The position of ACSM Advisor will provide technical leadership and oversight for advocacy, communication and social mobilization activities for malaria, as well as malaria prevention activities, including intermittent preventive therapy in pregnancy (IPTp).
  • S/he will provide training, accompaniment and technical support to SRs and will liaise with counterparts in Federal and State Ministries of Health to ensure adherence to national strategies and guidelines for malaria prevention.
Specific Job Responsibilities
Program Quality:
  • With key program staff and stakeholders, ensure the Global Fund Malaria Program’s strategic objectives for malaria prevention and ACSM activities are fully accomplished and meet expected technical quality standards.
  • Provide leadership in the planning and coordination of malaria prevention and ACSM activities in 24 high-burden states, ensuring activities are implemented on schedule and meet relevant international and national guidelines.
  • Support programing staff and SRs to design and implement effective advocacy, communication and social mobilization (ACSM) strategies, tailoring strategies to different audiences.
  • Lead design of an advocacy plan for the Global Fund malaria program, identifying strategies to engage, influence and mobilize different constituencies, including political, business, religious and community leaders in the fight against malaria in Nigeria.
  • Roll out and disseminate updated NMEP-approved guidelines, standard operating procedures and other job-aids for malaria prevention at the facility and community levels.
  • Provide overall quality assurance for trainings and technical assistance provided by SRs to health facilities and community-oriented resource persons (CORPs) in malaria prevention and ACSM.
  • Identify training needs for SRs and co-facilitate trainings as needed.
  • Support programming team to develop strategies to ensure engagement of key populations organizations of women, children and migrant populations in malaria activities.
  • Contribute to development of strategies to reach those in remote locations and “hard-to-reach” populations.
Monitoring, Evaluation, Accountability and Learning:
  • Track progress towards relevant performance indicators, analyzing reasons for shortfalls and adapting program strategies as needed.
  • Support the design and implementation of feedback and response channels to enhance accountability of program vis-à-vis beneficiaries of malaria services.
  • In collaboration with program and SR staff, provide guidance and technical oversight to partners and other collaborating agencies to ensure that lessons learned and best practices for ACSM and malaria prevention are documented and disseminated.
  • Facilitate learning exchanges among SRs and government ministries on malaria prevention and ACSM, and support quality improvement initiatives. 
Management and Administration:
  • Support elaboration of Program Update/Disbursement Requests (PU/DR) in collaboration with other program staff.
  • Review reports on ACSM and malaria prevention activities, provide feedback on implementation progress and performance, identify solutions to address challenges and weaknesses.
  • Ensure implementation of activities in compliance with all CRS and Global Fund administrative and operational procedures and policies, as well as applicable donor regulations.
Representation and Advocacy:
  • Coordinate closely with the National Malaria Elimination Program (NMEP) and State Ministries of Health to plan ACSM and malaria prevention activities and ensure that the national guidelines are being appropriately and consistently applied.
  • In collaboration with NMEP’ ACSM Unit and ACSM SRs, contribute to the development and implementation of tools, approach and strategies to strengthen ACSM.
  • Liaise with technical counterparts in the Ministry of Health at Federal and State levels, other Principal Recipients, and other local and international stakeholders engaged in malaria activities in Nigeria.
  • Represent CRS at relevant technical working groups, sectoral meetings and coordination forums.
Key Working Relationships:
  • Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ
  • External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, SRs, State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) within the Federal Ministry of Health (MoH), Technical and Financial Partners, partner health facilities, Local Fund Agent (LFA)
Agency Wide Competences (for all CRS staff):
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:
    • Serves with Integrity
    • Models Stewardship
    • Cultivates Constructive Relationships
    • Promotes Learning
Qualifications and Skills
  • Advanced degree in a relevant field such as Medical/Nursing Sciences, Community Health, Health Education, Public Health or related field
  • Minimum of 7 years’ experience in malaria programming and provision of technical assistance to government and non-government partners
  • Familiarity with current strategies and best practices for social and behavior change
  • Demonstrated ability to plan and deliver trainings on social mobilization and behavior change communication.
  • Proven leadership and inter-personal skills and ability to work well both within a team and independently
  • Strong representational skills and ability to interface with multiple stakeholders, representatives, and partners (including representatives of government agencies) in a professional manner on an ongoing basis
  • Demonstrated ability to work effectively under pressure and to prioritize competing demands
  • Strategic, analytical and decision-making skills
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Professional proficiency in English oral and written communication skills; strong demonstrated writing skills required (reports, evaluations)
  • Willingness and ability to travel in-country (sometimes on short notice) up to 50% and out of the country up to 10%



How to Apply
Interested and qualified candidates should download the "Application Form" and send with a detailed 3-page resume in a single file word document to: [email protected]


Note
  • Title of the position and desired location must be stated as the subject of the email E.g. Position - Abuja.
  • Applications sent in the required format will be considered and only short listed candidates will be contacted.

Application Deadline  5th December, 2016.