Job Vacancies in a Leading Logistics Service Provider, March 2017

Adexen Recruitment Agency -  Our client, a leading logistics service provider is seeking applications to fill the vacant position below: Job Title: Marketing Director Job Reference: 1241 Location: Lagos, Nigeria Industry: Logistics & Supply Chain Function: Commercial & Communication Job Description

• Responsible for planning, development and implementation of all of the GROUP’s (Social)marketing strategies, marketing communications, and public relations activities, both external and internal. Oversees development and implementation of support materials and services for chapters in the area of marketing, communications and public relations. Coordinates at the strategic and tactical levels with the other functions of the GROUP.
• The position reports to the Chief Commercial Officer and serves as a member of the commercial management team. This position participates with the Board of Directors, Executive Director and other management staff in charting the direction of the GROUP, assuring its accountability to all constituencies, and ensuring its effective operation.
• Within the GROUP, the position has primary working relationships with the Chief Commercial Officer, commercial management team and the service providers. Outside the agency, the position coordinates, primarily, with the media and key-accounts.

• A comprehensive marketing, communications and public relations program that will enhance the Group’s image and position within the marketplace and the general public, and facilitate internal and external communications;
• All GROUP marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.
• Act as the GROUP’s representative with the media.
• Coordinate the appearance of all GROUP print and electronic materials such as letterhead, use of logo, brochures, etc.
• Develop, coordinate and oversee programs, technical assistance and resource materials to assist chapters in the marketing, communications and positioning of their activities.
• Provide counsel to chapters on marketing, communications and public relations.
• Ensure that the GROUP regularly conducts relevant market research and coordinate and oversee this activity. Monitor trends.
• Ensure articulation of GROUP’s desired image and position, assure consistent communication of image and position throughout the GROUP, and assure communication of image and position to all constituencies, both internal and external.
• Responsible for editorial direction, design, production and distribution of all GROUP publications.
• Coordinate media interest in the GROUP and ensure regular contact with target media and appropriate response to media requests.
• Leads projects as assigned, such as cause-related marketing and special events.

• Responsible for the achievement of marketing/communications/public relations mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Chief Commercial Officer and the Executive Board.
• Develop short- and long-term plans and budgets for the marketing/communications/ public relations program and its activities, monitor progress, assure adherence and evaluate performance.
• Recommend short- and long-term GROUP goals and objectives to the Chief Commercial Officer
• Develop, implement and monitor systems and procedures necessary to the smooth operation of the marketing/communications/public relations function.
• Keep informed of developments in the fields of marketing, communications and public relations, not-for-profit management and governance, and the specific business of the GROUP and use this information to help GROUP operate with initiative and innovation.

• Minimum of 7 years experience in marketing, communications or public relations with demonstrated success, preferably in the supply chain management sector. Graduate Degree in a related field is highly desired.
• Demonstrated skills, knowledge and experience in the design and execution of (social) marketing, communications and public relations activities;
• Strong creative, strategic, analytical, organizational and personal sales skills
• Experience developing and managing budgets, and hiring, training, developing, supervising and appraising personnel;
• Demonstrated successful experience writing press releases, making presentations and negotiating with media;
• Experience overseeing the design and production of print materials and publications;
• Computer literacy in word processing, data base management and page layout;
• Commitment to working with shared leadership and in cross-functional teams. Strong oral and written communications skills;
• Ability to manage multiple projects at a time;

• The Client Support Executive Key Accounts is responsible for managing an array of accounts; achieving high sales targets, meeting with customer’s SLA and surpass them.
• He will also oversee and control the work of the dedicated commercial organization that is appointed to group’s Key Accounts.
• Therefor he is also responsible for enlarging share of wallet at existing clients and leading the team’s productivity.

• Leading, training, and managing other members of the commercial team and dealing with any issues that may arise;
• Responsible for managing several accounts and being the face of the company to many key clients;
• Achieving high sales targets and goals while motivating the commercial team to do the same;
• Building new business relationships using existing industry contacts;
• Managing employer’s client relationships and providing clients with excellent service and support;
• Championing the customer/client at all levels internally and training the commercial team to efficiently represent the customer;
• Feeding back all suggestions for improvement and market research to senior staff;
• Ensuring they are aware with all competitive activities within accounts and preventing attrition;
• Increasing employers share of wallet at existing key-clients.

• Degrees in Business, Marketing, or any other related fields are typically required;
• Formal sales training with Spin Selling, Kenneth Smit, TACK, Xerox or Miller Heiman is a distinct advantage;
• Excellent verbal and written communication skills in English is mandatory;
• Ability to lead and motivate a small team would be an advantage;

• Attractive package.

• Operating as the lead point of contact for any and all matters specific to your key customers
• Building and maintaining strong, long-lasting customer relationships
• Negotiating account management contracts and agreements to maximize profit
• GROUP is looking for a passionate Sales Manager Key Accounts who will partner with our customers and ensure their long-term success. The Sales Manager Key Accounts is to manage a portfolio of assigned key-customers, develop new business from existing clients and actively seek new opportunities.
• The responsibilities include developing strong relationships with key-customers, connecting with key business executives and stakeholders and preparing sales reports. You will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.
• Ultimately, a successful Sales Manager Key Accounts should collaborate with the complete commercial organization to achieve sales quotas and grow our business.

• Operate as the lead point of contact for any and all matters specific to your customers;
• Build and maintain strong, long-lasting customer relationships;
• Negotiate contracts and close agreements to maximize profit;
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors;
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders;
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas;
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
• Prepare reports on account status;
• Identify and grow opportunities within territory and collaborate with the commercial organization to ensure growth attainment;
• Assist with high severity requests or issue escalations as needed.

• BA/BS Degree in Business Administration, Sales or relevant field;
• Formal training with Spin Selling, TACK Xerox, Kenneth Smit or Miller Heiman is a distinctive advantage;
• Proven work experience as an Sales Manager or Account Manager Key Accounts or other relevant experience;
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level;
• Solid experience with CRM software and MS Office (particularly MS Excel);
• Experience in delivering client-focused solutions based on customer needs;
• Proven ability to manage multiple projects at a time while paying strict attention to detail;
• Excellent listening, negotiation and presentation skills;
• Excellent verbal and written communications skills;