Recent Job Opportunities at Mona Studios, Abuja

Market Advantage Consulting - Our client, a foremost photography studio that offers image development with experience in supporting fashion shows, weddings, corporate and social events and has its core value embedded in customer-focused solutions in other to meet our customers demand wants to fill the listed positions: Job Title: Customer Care Executive Responsibilities

• Adhere to and manage the approved budget, Maintain an orderly workflow according to priorities.
• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter new customer information into system
• Update existing customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary

• Experience in providing customer service support.
• Excellent knowledge of management methods and techniques
• Proficiency in English.
• Working knowledge of customer service software, databases and tools.
• Awareness of industry’s latest technology trends and applications.
• Ability to think strategically.
• Strong client-facing and communication skills.

• Reporting to the Managing Director, you will be expected to contribute at a senior level to the strategic planning for the growth of the organization.
• Identifying opportunities, helping solidify objectives, applying analysis and developing insights for assigned key businesses
• Positively growing the profitability and reputation of the company with a focused strategic vision on business growth
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Monitor costs and expenses to assist in budget preparation
• Organize and supervise other office activities

• Years of proven experience as an administration manager
• Proficient in MS Office suites
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Minimum of OND

• Assist in the planning and execution of various marketing campaigns
• Manage multiple projects from concept to finish while meeting the high expectations of our clients
• Work directly with clients during the design process
• Supply initial proofs and revised designs in a timely manner
• Create Content for social media pages.
• Generating and coming up with ideas/concepts, packaging designs, including shape, size, colours, fonts and imagery
• Provide constructive input during team meetings and planning sessions
• Strong writing, editing and proofreading skills
• Ability to thrive within a fast-paced, agency-style environment
• Ability to handle changing priorities and multiple projects simultaneously

• Mastery of Corel Draw Adobe Creative Suite (InDesign, Photoshop, Illustrator, Dreamweaver) and other innovative softwares.
• Have basic IT skill and understanding of current media and technology trends.
• Exhibit leadership skills and work with little to no supervision.
• Be willing to Work on a number of projects at any one time of all scales independently or as part of a team
• Have ability to work to clear defined milestones within a project and of strict time constraints
• Complete company reporting requirements; time sheets, job logs, E.t.c.

• Provide accounting and clerical support
• Type accurately, prepare and maintain accounting documents and records
• Timely reconciliation of accounts
• Daily storage key data of financial transactions in database
• Track and restore accounting or documentation problems and discrepancies
• Compile reports/summaries on activities
• Preparation of monthly, quarterly and annual financial reports.
• Payroll administration and accounting
• Maintenance of Accounts Payables and payments of vendors and other supplier of goods and services

• · Good Analytical skills
• · Highly numerate
• · Good knowledge of computer
• · Knowledge of Finance, Accounting, Budgeting and Generally Accepted Accounting Principles.
• · Knowledge of financial and accounting software applications.

• Acquisition of new clients for the organization by increasing demands for our products and services
• Responsible for managing new and existing Clients.
• Responsible for projecting the image media of the Company on social platforms
• Prepares any relevant sales / business case presentations for various prospective clients
• Responsible for client surveys to provide feedback for continuous improvement.
• Completes ad hoc research, knowledge building and business development projects as necessary.
• Development, maintenance and upgrading of market database
• Continuous monitoring, tracking and networking of executives within the market (and outside).
• Professional and consistent follow-up of leads, call backs and other commitments.

• Proven years of Business Development experience
• Excellent interpersonal skills with the ability to effectively communicate (written and verbal) and interact with all levels of personnel
• Working knowledge of Microsoft Office suite (Excel, PowerPoint, Word, Outlook, etc)
• Excellent Reporting and presentation skills Active Social media user

• Capture and process images until you achieve desired results
• Constantly improve image quality using various editing methods
• Use and maintain modern technical equipment (cameras, lenses etc)
• Arrange objects, scenes, lighting and background to adhere to specifications
• Direct participants
• Archive photographic images and maintain database
• Maintain an in depth understanding of photographic best practices and procedures
• Maintain photography style guides for our photo studio
• Continuously improve workflows and processes
• Monitor and upholds extremely high safety and quality standards

• Proven professional shooting experience
• Eye-catching portfolio
• Solid knowledge of Photoshop, Capture One or other photography specific software
• Shooting, lighting and printing skills
• Competency in applying photographic best practices and techniques
• Knowledge of production process for online publishing and various printing applications
• Ability to juggle multiple tasks
• On the field experience, 1-3 years

• Apply makeup to clients using a colour palette and different tools such brushes, sponges, spool, lip liners, brushes.
• Match skin colour to colour palettes (powder, eye shadow) to determine best looks.
• Apply makeup for events including weddings, birthdays, holiday.
• Ensure makeup looks natural and well-applied under different lighting.
• Suggest skin care routines.
• Wipe off makeup and reapply if client is unsatisfied.
• Keep proper records of all customer transactions.
• Record details of inquiries, comments and complaints
• Ensure prompt daily stock taking
• Ensure a clean and good ambience of the environment.

• Candidates should must be a Female.
• Experience in Cosmetics and Beauty is an added advantage.
• Excellent salesmanship
• Confidence