Jobs

New Graduate Opportunities at Total Health Trust Limited (THT)

Total Health Trust Limited (THT), Nigeria’s leading Health Maintenance Organization (HMO) was founded in 1997 and commenced operations in June 1998. Our unrivalled 18 years industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 300,000 members and over 500 corporate clients and government institutions. We were the first HMO to be registered in Nigeria and 18 years later, we are still number one in the market. We are one of the very few HMOs that can boast the financial and technical backing of a world class company – Liberty Health (a member of the Liberty Group). The organization further prides itself with its rich culture of Respect, Compassion, Pride and Expertise. We are recruiting to fill the position of: Job Title: Sales Executive Location: Lagos Job category: Sales - Retail Employment type: Permanent contract Job Description

Successful candidate would be responsible for assisting the zone head in the development of the market base (network) and meet sales target set within the specified zone
To gather market information and ensure that zonal strategies are implemented
Pre and post deal engagement with brokers within the zone to ensure that the zone sales targets are met
To distribute technical marketing material to the relevant clients within each zone
To ensure that service levels to clients and brokers are up to standard and enquiries resolved within the agreed timeframe
To ensure that all client meetings are scheduled to enable business development within the zone and that presentations delivered are correct, up to date and professional
To deliver general administration assistance to the zone Heads
To adhere to and live the organization values.

Requirements First degree in social science or Marketing.

A second degree in Business Management or Marketing will be an added advantage.
Minimum of 2 years experience in sales or marketing in financial or health insurance industry
Candidate must have at least 2 years post qualification experience in a similar role in an HMO.
Excellent command of English language.
Candidate must have good knowledge of NHIS regulatory guidelines, business ethics and standards, product, processes and procedures, health insurance and Nigerian corporate market.
Excellent organizational, communication (verbal and written) skills and attention to detail.
Advanced proficiency in Microsoft Word, Excel and Power point.
Technical Marketing skills

Other requirements:

Good organizational and planning capabilities
Innovative and quick thinking capabilities
High level of stress tolerance
Adaptability
Innovation
Analytical
Decision Making
Networking
Negotiation Skills
Persuading and influencing
Conflict Management and problem-solving
Must be a good collaborator/Team player

Job Title: Client Service Executive Location: Lagos Job category: Marketing Employment type: Permanent contract Job Description

Maximize client retention rate by ensuring that clients are satisfied and retention rate is high
Visit clients to determine how they are faring on the scheme
Attend to and resolve all enquiries from clients and forward the escalations to line manager
To educate all stakeholders (Employer groups) on the products and benefits of the scheme
To continuously collate all feedback on the scheme service levels and to offer immediate resolution and to report back to the relevant employer group
Pre-payment and collection of premium fees from all clients
Identify and submit a proposal on ways to improve THT's offerings to its clients
Prepare and forward the schedule of premium collected and outstanding to client service managers
Conduct client satisfaction surveys for all assigned clients annually
Ensure all clients have valid contracts and SLAs
Fill and submit know-your-client forms
To adhere to and live the organizational value.

Requirements

Minimum of B.Sc./HND in Marketing, Administration, Social Sciences and other related fields.
Additional qualification is an added advantage
Candidate must have minimum of 3 years Client Service experience in Health Maintenance Organization (HMO) and additional experience in the insurance industry is an added advantage.
Candidate must have advanced knowledge of NHIS regulatory guidelines, Medical Global Best Practices, Health Insurance, Products and Processes.
Excellent organizational, communication (verbal and written) skills and attention to detail.

Other requirements: