S&S hotels and suites remain the hotel of
choice for the business traveler who requires a convenient central
location offering a welcome haven that feels like a second home and
the unrivalled services personified by the warmth and dedication of
our staff, as well as the discerning leisure traveler
captivating dining and limitless nightlife destinations within walking
distance of the hotel.
We are recruiting to fill the position below:
Job Title: Marketing Executive
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.Utilize computer technology to handle high call volumes.
- Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.
- Advise on company information.Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.Compile reports on overall customer satisfaction.
- Handle changes in policies or renewals
- Interested candidates should possess relevant qualifications.
- Candidates are advised not to call on phone.
- Only qualified candidates Will be contacted after CV review.
How to Apply
Interested and qualified candidates should send their applications and CV’s to: email@example.com
Application Deadline: 30th May, 2017.