Jobs

Customer Care Officers recruitment at Doculand Business Solutions Limited

Doculand Business Solutions Limited is Nigeria’s foremost professional print and copy business center. We originated in Lebanon and we have branches in Jordan and Lagos. We are sought after for our excellent work, creativity and great customer service. We have a team of professionals who ensure we attain new levels in customer expectations and fulfilment. We are recruiting to fill the position below: Job Title: Customer Care Officer Location: Lagos Job Responsibilities

Welcome customer
Take all details needed for the order
Client enquiry & feedback
Updating data collected on a soft copy (excel sheet)
Reply e-mails if supervisor/Asst Mgr not present
Answering the phones after two rings
Give prices (with the help from supervisor/manager)
Up selling for both services and stationary section
Report to Supervisor

Educational Qualification

Minimum of OND with 2-3 years of relevant experience in similar industry

Skills:

Excellent MS office skills especially MS Word and excel
Excellent communication via email
Ability to implement plans and instructions
Ability to work under pressure
Ability to plan and execute plans
Report writing
Problem solving ability

Other:

Professional Certification in a Computer related course is an added advantage

How to Apply Interested and qualified candidates should send their CV's to: [email protected] with the job title as subject of the email. Note: Only shortlisted candidates will be contacted Application Deadline 20th June, 2017.

Lagos State

Customer Service job vacancies in Nigeria, Lagos State job vacancies in Nigeria