Current Job at Christian Aid (CA) for an Administration Associate - Human Resources

Christian Aid (CA) is a UK-based international NGO, partnering with others to end poverty in Africa. At the heart of this vision is the transformation of the lives of people who live in poverty, empowering them to have a brighter future. Christian Aid works in more than 30 countries and has been operating in Nigeria since 2003. The Nigeria Country programme focuses on Community Health and HIV, Accountable Governance including humanitarian response and Gender. We are recruiting to fill the position below:   Job Title: Administration Associate - Human Resources Location: Abuja, Nigeria Type of contract: Fixed Term Contracted hours: 35 Contract length: 1 year Role Purpose

• Provide effective and efficient support to HR, IT, Information Management within the Country programme, ensuring high standard with focus on recruitment, staff induction, staff documentation (both hard and soft copy).
• Manage external relationships and performance of vendor, service provider and consultant contracts.

• The role is positioned in the business administration, HR and IT role family, based within the Nigeria Country team; this role supports the smooth running of the HR operations unit with primary focus on smooth and effective recruitment and onboarding processes.
• The role holder is also required to prepare instructions for payroll of all changes to employee details.
• In consultation with the Country Office Manager the role holder provides basic employment advice to staff in Nigeria.
• It supports in the management of CA property and supports the process of securing various contracts with suppliers, service providers, consultants.
• It also supports the maintenance of valid HR data, collection of data for input into various surveys and management information system.
• Supports the administration for employees starting, leaving or being redeployed within the team.
• The role supports the Country Manager in updating staff insurance information and policy renewals.

• Smooth and effective recruitment process, a well-supported employee life cycle within the organisation.
• Accurate and timely information on employee-related concerns and personal information is updated and maintained in the electronic and physical files.
• Accurate maintenance of data relating to office HR, IT administration and operations including monthly, quarterly and annual reporting and fulfilment of all Christian Aid procedural requirements.
• Consultant information and data is maintained to organizational and statutory standards.
• Effective support is provided to the HR operations and admin unit and others in the department.
• Effective HR administrative support and high-quality customer service is provided to staff in the organisation.

• External suppliers and service providers (e.g. landlords, IT service provider, lawyer, HMOs, consultants recruited for programme evaluations/reviews).
• Applicants for new posts at CA

• Works closely with all members of the BSU team.
• Works closely with all employees within Christian Aid.

• The ability to make day to day decisions to support in the administration and smooth running of the office, Provides basic employment advice based on Christian Aid’s policies and procedures and employment law.

• Understands and interprets HR policies and procedures to provide accurate and efficient advice to managers and employees.

• Responsible for managing own workload in accordance with priorities. Works closely with hiring managers to provide advice to ensure a smooth and successful recruitment process. Works in a peer group with another HR support officer to develop and support each another.

• (Extent/type of knowledge, skills and experience required, extent to which a source of expertise to others.
• Maybe a professional qualification but may be skills and knowledge gained through experience)

• Degree in Administration, HR, Social Science or relevant field.
• 2-3 years previous HR administrative experience particularly in an NGO.
• Strong IT skills, including experience of Microsoft Office and databases management.
• Team player able to organise and prioritise workload
• Numerate and good with figures.
• An understanding of data protection and the need for confidentiality.
• Strong written and oral communication skills and the ability to explain and visualize complex issues to expert and non-expert audiences, including presentation and public speaking.
• Sound knowledge of Microsoft Office suite including Word and Excel.
• Knowledge of managing databases and producing reports.
• Excellent interpersonal skills in a multi-cultural environment, including tile ability to build relationships with colleagues at long distances.

• Previous experience of HR and Payroll administration, experience of working with a computerised HR system.

• Intermediate.

• Work in a collaborative way that develops positive relationships and proactively provide help to others.
• Proactively participate in team work and contribute ideas, including those that may be beyond your own or your team’s role.
• Keep others informed about what is going on in your own work area.
• Treat everyone with courteousness, dignity and respect, recognising that people are different and have different views.
• Act and behave consistently with what you say.

• Communicate clearly and concisely, verbally and in writing.
• Pass on messages or information promptly and accurately, ensuring clarity and understanding.
• Proactively question to clarify when needed.
• Explain things simply and in a different way if someone appears not to have understood.
• Be sensitive to and take responsibility for how your actions and words impact on others and adapt if necessary.

• Be responsible for using resources economically, whether these are Christian Aid resources or wider environmental resources.
• Recognise that time is a resource and take responsibility and proactive measures for managing your time effectively

• Agree your work plan and priorities, keep track of your own progress and keep others informed.
• Check the quality of your own work and deliver to expectations.
• Seek clarification and support from your manager when needed, ensuring appropriate signoff.
• Be accountable for your actions Realise potential
• Acknowledge gaps in your own knowledge and skills and seek out information and advice in order to learn.
• Regularly ask for and act on feedback on own performance.
• Assist others by showing how to complete tasks and sharing knowledge.
• Respond promptly to the requests of others, handling competing priorities and seeking guidance on these where appropriate.
• Consider the consequences of your actions, and take responsibility for the impact on your work, your colleagues and team objectives.

• Demonstrate openness and willingness to embrace change, be flexible and adapt to new methods of working.
• Respond quickly and positively to new initiatives.
• Find ways to make improvements in your work and ways of working.
• Show initiative when faced with problems and proactively seek solutions.
• Willingly share knowledge and information that may help others.