Ongoing recruitment at The Cece Yara Foundation, December 2017

The Cece Yara Foundation is a child-cantered, not-for-profit organisation established to promote a safe childhood for children; access to care, information, protection and emergency intervention for children who are sexually abused or at risk, and their non-offending family members. We focus on preserving the joyfulness of an innocent childhood by upholding the rights of the child as enshrined in the Nigerian Child’s Rights Act and the United Nations Convention on the Rights of the Child. We are recruiting to fill the positions below:   Job Title: CAC Shelter Matron Location: Lagos Reports to: Assistant Director CAC Context of the Post

• The CAC Shelter will provide short term shelter to children and their non-offending families where the case management plan indicates this to be the most suitable intervention. Therefore, emotional sustainability, sound partnership practice, verbal and written communication techniques, the ability to form lasting relationships, commitment to working issues through, to be tenacious in working with children and families through establishing small achievable targets are required.

• The CAC Shelter Matron will be responsible for all staff working within or from the Shelter as identified by the Assistant Director CAC.

• The post holder will be responsible for managing all aspects of running the Shelter to ensure all children and families are supported and prepared to move on to independent living.
• To ensure that high levels of emotional and physical care, appropriate activities, comfortable accommodation and the service of keyworkers are planned, provided and applied in accordance with CAC Shelter policies.

• To be responsible for the management, co-ordination and development of a range of quality services for residents referred and/or accommodated within the home.
• To promote the practice of working in partnership with children, their families, other staff within the CAC, and other agencies, in order to meet the required needs.
• To provide effective leadership by implementing organisational strategies, in order to enable objectives of the CAC to be achieved.
• To promote team development and effective team working.
• To maximize the effectiveness of staff through motivation, development and the application of personnel policies.
• To take the lead in setting standards and evaluating achievements; to take a proactive role in securing improvements in the quality of services provided by the CAC Shelter.
• To contribute to the development of corporate policies and service initiatives, aimed at improving the service provided by the CAC Shelter.
• To set and review targets and objectives for the shelter’s staff team in order to ensure that work is focused and has clear direction.
• To provide operational management of the staff team and to deploy appropriate staff resources in order that key tasks are fulfilled.
• To ensure that sufficient back up resources are available in emergency/out of hours situations.
• To have line management responsibilities for a staff team, ensuring that all staff receive appropriate induction, supervision and appraisal.
• To take a lead role in the gate keeping and allocation of a range of services provided to meet identified needs.
• To actively participate in recruitment, grievance, disciplinary, health and safety and other staffing matters with support from the Ass. Director.
• To ensure that all Health and Safety Regulations are complied with in accordance with the CAC Shelter policies, procedures and practices.
• To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair.
• To ensure that effective finance budgets, control, administration and records comply with the CAC Shelter policies.
• To ensure that staff understand and implement the Child Protection Policies.
• To undertake any other such duties as required by the Assistant Director.

• To set, monitor and evaluate standards at individual, team performance and service quality so that the client and centre requirements are met and that the highest standards are maintained.

• To establish and manage the team communications systems ensuring that the CAC Shelter procedures, policies, strategies and objectives are effectively communicated to all team members.

• To ensure that professional practice in the team is carried out to the highest standards and developed in line with the CAC Shelter stated objectives of continual improvement in quality of its services.

• To ensure that the Health and Safety policy, organisation arrangements and procedures as they related to areas, activities and personnel under your control are understood, implemented and monitored.

• To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the CAC Shelter procedures, policies, strategies and objectives, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare.

• To manage a designated budget (as required) ensuring that the CAC Shelter achieves value for money in all circumstances through the monitoring and control of expenditure and the early identification of any financial irregularity.
• Confidentiality All members of staff are required to undertake that they will not divulge to anyone personal and/or confidential information to which they may have access during the course of their work.

• The post holder will be accountable to the CAC Shelter Matron.
• The post holder will be responsible for the management and operations of the lobby and reception area of the CAC Shelter

• The CAC Shelter will provide short term shelter to children and their non-offending families where the case management plan indicates this to be the most suitable intervention.
• Therefore, emotional sustainability, sound partnership practice, verbal and written communication techniques, the ability to form lasting relationships, commitment to working issues through, to be tenacious in working with children and families through establishing small achievable targets are required.

• Provide excellent customer service by greeting visitors and callers, organizing and prioritizing large volumes of information, calls and visitors.
• Collect, sort, distribute and prepare mail, newspapers, messages or courier deliveries
• Manage all security screenings, paperwork and identification for visitors and clients; input any and all relevant data collected from visitors and volunteers into database; monitor security cameras.
• Facilitate the arrival and departures of all visitors, volunteers and staff.
• Communicate necessary operational information to appropriate staff, as directed by the Matron.
• Manage information and correspondence with an exceptional level of discretion in accordance with the CAC Shelter confidentiality standards.
• Maintain a safe and clean reception area by complying with the CAC Shelter policies and procedures; ensuring front lobby area is fully stocked with supplies throughout the day.
• Support the Team with assigned project-based work.
• Perform other duties as assigned.
• This post is non-residential.

• To ensure that professional practice in the team is carried out to the highest standards and developed in line with the CAC Shelter stated objectives of continual improvement in quality of its services.

• To ensure that the Health and Safety policy, organisation arrangements and procedures as they related to areas, activities and personnel under your control are understood, implemented and monitored.

• All members of staff are required to undertake that they will not divulge to anyone personal and/or confidential information to which they may have access during the course of their work.

• The post holder will be accountable to the Assistant Director CAC.
• The CAC Shelter Matron will be responsible for all staff working within or from the Shelter as identified by the Assistant Director CAC.
• The post holder will be responsible for managing the quality of care received by victims of child sexual abuse through direct and indirect patient care, professional and public education, consultation, development of standards and protocols, interdisciplinary collaboration, and research.

• The CAC Shelter will provide short term shelter to children and their non-offending families where the case management plan indicates this to be the most suitable intervention.
• Therefore, emotional sustainability, sound partnership practice, verbal and written communication techniques, the ability to form lasting relationships, commitment to working issues through, to be tenacious in working with children and families through establishing small achievable targets are required.

• Acts as a 24 hour on-call nurse for the CAC and shelter.
• Performs assigned work safely, adhering to established departmental safety rules and practices, reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• To ensure that professional practice in the team is carried out to the highest standards and developed in line with the CAC Shelter stated objectives of continual improvement in quality of its services.

• To ensure that the Health and Safety policy, organisation arrangements and procedures as they related to areas, activities and personnel under your control are understood, implemented and monitored.

• Ability to assess patient status and take appropriate action
• Ability to work independently

• Must have experience with MS Office, registry and/or database experience preferred and experience with electronic health records preferred.

• All members of staff are required to undertake that they will not divulge to anyone personal and/or confidential information to which they may have access during the course of their work.