Job Vacancies at Ralds and Agate Limited

Ralds and Agate Limited is a Business Management Consulting firm focused on providing People and Process related solutions to businesses, communities and organizations within and outside Africa. We are recruiting to fill the position below:     Job Title: Office Manager Location: Lagos Job Brief

• We are looking for an Office manager to organize and coordinate administration duties and office procedures
• Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

• Serve as the point person for office manager duties including:
  • Maintenance
  • Mailing
  • Supplies
  • Equipment
  • Bills
  • Errands
  • Shopping
• Schedule meetings and appointments
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers and office lease
• Manage office G&A budget, ensure accurate and timely reporting
• Provide general support to visitors
• Assist in the onboarding process for new hires
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Liaise with facility management vendors, including cleaning, catering and security services
• Plan in-house or off-site activities, like parties, celebrations and conferences

• B.Sc or its equivalent Degree; additional qualification as an Administrative Assistant or Secretary will be a plus
• Proven experience as an Office manager, Front office manager or Administrative assistant
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in MS Office
• Hands on experience with office machines
• Familiarity with email scheduling tools
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements

• The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
• He / She should be an ambassador for the brand and your hotel.

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• Developing improvement actions, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial reporting for the owners and stake holders.
• Draw up plans and budget (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services

• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
• Available to work when needed, including weekends, holidays, and nights.
• Must have at least 10 years experience in the hospitality industry.