Vacancy for a Collection and Recovery Officer in a Leading Pan-African Bank

Rovedana Limited - Our client is a leading pan-African bank with operations in various countries across the continent. They are a full-service bank that provide wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, small and medium-sized enterprises (SMEs) and individuals. They are recruiting to fill the position below:   Job Title: Collection and Recovery Officer Location: Lagos Job Description

• We are currently recruiting “Collection and Recovery Officer - Commercial Banking” across various locations in Nigeria for our client. They will be responsible for recovery and possible restructuring of Commercial Bank loans.

• Ensure all budgeted items are not exceeded
• Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, Challenged Assets & Recovery.
• Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
• Obtain background information on all accounts assigned to the Challenged Assets & Recovery Team and especially customer information etc…
• Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
• Daily call memo and progress reports on negotiations with debtors in respect of repayment of indebtedness.
• Negotiations/meetings with customers who want loan work out options such as refinancing, rescheduling and restructuring
• Preparation and recommendation of strategies for recoveries on major assigned accounts to the Team Lead.
• Collection on accounts assigned at the beginning of the year to ensure full repayment.
• Give priority attention to regularize outstanding legal and documentation issues on assigned portfolio.
• Liaise with external solicitors to ensure that cases referred to them for legal action are handled with efficiency.
• Preparation of approval requests to management for negotiated settlements and follow up until account is fully settled and the balance written off.
• Follow up on sale of securities deposited for collateral alongside the legal department after other remedial strategies have been exhausted
• Monitors Recovery Agents to ensure accounts assigned to them are fully recovered.
• Prompt identification of unauthorized balances and follow up with branches on early warning and remedial action on newly created PDOs in the branch.
• Monitoring and Recovering of PDO’s /Expired CMB loans in the branches.
• Recovery of fully provisioned or written-off credit exposure and rehabilitate other impaired credit.
• Ensure that properties, equipment and inventories hold by the bank are properly insured.
• Recommend accounts for classifications and declassifications and accounts to be written-off with justification.
• Follow up on release of security documents for NPLs which have been fully regularized

• A good University degree (B.Sc.) with a minimum of 2:2 or HND with a minimum of Lower Credit in any discipline.
• Leadership / Supervisory
• Analytical/problem solving skill
• Computer appreciation (word- processing/Spreadsheet/PowerPoint)
• Excellent customer service orientation
• Database Management
• Paying attention to details
• Goal driven and result oriented
• Minimum of 2 years relevant Banking Experience
• Strong knowledge of banking operations, products & customer segmentation
• Strong knowledge of commercial business
• Good knowledge of Foreign exchange related issues
• Interpersonal skill